Great
Based on 305 reviews
OVHcloud US4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
OVHcloud US is a global cloud provider offering a large range of cloud services. Our portfolio includes:Public Cloud & PaaS (GPU, AI Solutions, Kubernetes, Managed Databases, etc.)Private Cloud (Dedicated Servers, VMware, Nutanix, etc.) VPSOVHcloud is an innovator in data center design and management for nearly two decades. We build our own data centers and servers, own and operate our own network and are responsible for all of the maintenance and support for our customers. We are truly an end-to-end provider.We offer sustainable and eco-friendly cloud solutions. We have one of the lowest Power Usage Effectiveness (PUE) ratings in the industry. One of the main reasons is the use of our patented liquid cooling system.We are a pure-play infrastructure provider. We will maintain your cloud infrastructure and ensure high availability, performance and connectivity so you can concentrate on building your business.
OVHcloud US (us.ovhcloud.com) has 305 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
305 approved reviews, newest moderated first
Alex
Amazing support from this company. I reached out and they responded within a few minutes to a non-critical inquiry. They went above and beyond to assist me with my query, including providing options that were not products they were selling. I have used many hosts in the past, and OVH takes the cake by far!
Reply from OVHcloud USJul 8, 2022
Thank you Alex. We are happy to have you as a customer! Pascal
João G.
Suporte ótimo e o melhor serviço. Parabéns a toda a Equipe OVH.
Reply from OVHcloud USJul 8, 2022
Obrigado João! Pascal
M C.
Kelsey Segerson went above and beyond for us. We were looking at a couple specific dedicated servers for our Game hosting. however the cost was out of our budget for what we were able to spend. Kelsey was able to work with her team with acquiring us a dedicated server that actually is better performing than what we were looking at and at a lower price. much appreciated! OVHcloud has been a great host for us for the last 3 years across multiple different VPS and Dedicated boxes! Thanks again!
Reply from OVHcloud USJul 5, 2022
The title of this review says it all. Thanks for being a customer. Pascal
Du L.
Best speed to my location connect in all OVH Datacenter.USA datacenter with unmetered bandwidth and unmetered DDoS protection. New hardware with lowest price.No one can beat it. I love they live chat.they always can solve my problem within 2 mins! Good price with good hardware with good service and reliable networks! That why you can always believe OVH product.
Reply from OVHcloud USJul 5, 2022
Hi, thanks for believing and for being an OVHcloud customer 😃 Pascal
Michael S.
OVHCloud Servers are by far the best company when it comes to dedicated servers. I have been a member of OVHcloud for a short while, but their customer service has been THE BEST I have ever received from a company. They really strive to make your experience the best possible. Especially Adel Y.
Reply from OVHcloud USJun 22, 2022
Hi Michael, Enjoy your dedicated server and thank you again for being an OVHcloud US customer! Pascal
Edgar M.
hi there im super impressed with the customer service and the quick response from chat and big shout out to Adel Yazgi he has been a super big help thru this process
Reply from OVHcloud USJun 22, 2022
Hi Edgar, We are happy to have you as a customer, and yes, we get that a lot about Adel 😃 Pascal
Daniel
Trying to find help when locked out of my account is next to impossible. Support page only directs you to the Control Panel or Twitter... I can't login to Control Panel, so how can I create a Support Request to regain access to the Control Panel when I cannot login to the Control Panel. Expecting people to have a Twitter is not a good alternative, how about something everyone has, like an email address? Edit for more information: the website is very generic, and directs to email validation at ovhcloud.com... it's not until posting a review here that they bothered to do anything, only to send a very generic "that is for europe, you need to contact the US" without any guidance on *HOW*. Email said "call your local support group" as a resolution. So not only did it take me posting a review to get a response, but the response gave me NO resolution and no direction on how to get ahold of the right group. The US site expects people to have Twitter accounts, though the EU subsidiary just blindly says to "call". This is not an acceptable way of doing business.... plus side (and why I bumped up to 2 stars), I got a response in a couple hours from the US employees, after spending way too long trying to figure out how ("Contact us" directs to sales .. with an invalid chat link, support tickets require being able to login to the control panel, otherwise they direct to twitter [why not email???]), rather than silence for 2 days like the EU folks did... but it's still not acceptable to have no way of getting help. I won't be doing business with OVH again, that's for sure.
Reply from OVHcloud USJun 8, 2022
Hi Daniel, We are sorry about this situation. Our Customer Support team is working on getting this resolved ASAP. Please let us know if you are still locked out of your account. Pascal Edit: 6/8/2022 - 19:17 EDT Daniel, I have asked a Sr Product Manager on my team to review the workflow you described and propose improvements. Sorry again for this situation. Pascal
Marie-Christine
Very good and stable services since 10 years.
Reply from OVHcloud USMay 27, 2022
Hello Marie Christine, I hope that our exchanges have clarified the situation. Thank you for being an OVHcloud customer. Pascal
