LORKOVIC J.
sends out expired product
sends out expired product, had to back charge at bank BAD, BAD BAD
Reply from SuperSmart USAAug 30, 2023
Dear Joseph, We're truly sorry to hear about your experience. We understand your concern regarding the product's expiration date. The item you purchased was at a 40% discount precisely because it had a shorter expiration date, which was stated on the product page. Our aim is to provide customers an option to purchase our products at a discounted rate if they plan to use them quickly. That being said, your satisfaction is our top priority. We offer a one-year money-back guarantee on all our products. If you're unhappy with your purchase for any reason, you're welcome to return it for a full refund. We apologize for the inconvenience you've experienced and hope you'll consider giving us another opportunity to make it right. Best regards, Ben Supersmart USA




