Great
Based on 320 reviews
Allstate Vehicle Protection4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
You know Allstate as a leading national provider of auto insurance and more. Insurance is just one of the ways we serve our customers. For over 30 years, we've also partnered with dealerships nationwide to offer customers vehicle protection products that take the stress out of vehicle ownership. With over 3.1 million customers actively protected and over $1.4 billion in claims paid, we are the trusted name in the vehicle protection industry.Allstate Vehicle Protection was created to offer you affordable protection plans, reliable and hassle free claims, backed by Allstate. Our family of protection products are built to be the total solution — handling everything from rescuing you on the side of the road, ensuring you have a way to get around while your car is in the shop, and of course covering the bill. We are here to make your car problems, our problem.
Allstate Vehicle Protection (vehicleprotection.allstate.com) has 320 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 254 reviews with 5 stars · Clear filters
Steve L.
Finally used an extended warranty. Have the Premium Care from All State and they covered the starter and several parts for my heated steering wheel. Total charges from the dealer were $2,900. Dealer stated that Allstate was great to deal with. Feel very comfortable with them. Glad I bought it.
Steve
I am a service advisor for a dealer in NV. I must say every time I have had to work with Allstate the service is amazing. Most recently I had the pleasure of working with Chanthon to adjust a claim. Super professional and awesome to work with. I appreciate the customer service!
Reply from Allstate Vehicle ProtectionJan 17, 2024
Thank you for your review Steve. We strive to provide our customers and service centers the highest level of customer service. We will share your experience with our Claims Team!
VERONICA F.
It was worth paying for this coverage. It was effortless to get my car fixed
Reply from Allstate Vehicle ProtectionOct 13, 2023
Thank you for your review Veronica. We strive to give our customer’s the best experience when they become a part of the Allstate family. We will gladly pass the feedback on to our teams.
DARREN F.
Very happy with the service I received for my Jeep. Process was efficient and very satisfying. Extremely happy with Allstate. Very professional and easy to work with.
Reply from Allstate Vehicle ProtectionOct 13, 2023
Thank you for your review Darren. We strive to give our customer’s the best experience when they become a part of the Allstate family. We will gladly pass the feedback on to our teams.
Spyder
The transaction with Allstate was seemless. No issues. The repair facility handled the claim directly. I did not have to do anything. My only complaint was with the repair facility. It took them a month, from 7/27/23 to 8/25/23 to correctly diagnose and permanently repair the problem. In addition, I strongly believe that the root cause of the problem was not what they originally diagnosed and repaired. Instead, the root cause was what I had initially pointed them to. If diagnosed correctly, the total cost for parts and labor should have been less than $200. Instead this claim came in under $2000. As you can imagine, I'm not confident in the expertise of the repair facility and will be cautious in dealing with them in the future or go elsewhere. As for Allstate, no interaction was needed by me directly with them. The repair facility took care of this claim directly and with no out of pocket expenses. Thanks Allstate Vehicle Protection!
Reply from Allstate Vehicle ProtectionOct 13, 2023
Thank you for your review. We strive to give our customer’s the best experience when they become a part of the Allstate family. We will gladly pass the feedback on to our teams and the repair facility.
LINDA B.
It was all set up at the dealership service department so I didn't have to do anything except pay the deductible.
Reply from Allstate Vehicle ProtectionOct 13, 2023
Thank you for your review Linda. We strive to give our customer’s the best experience when they become a part of the Allstate family. We will gladly pass the feedback on to our teams.
JOHN G.
Can I have someone call me please. looking to purchase/extend coverage. John Garza 202-306+-9305
Reply from Allstate Vehicle ProtectionSep 29, 2023
Thank you for your review John. Someone will contact you today.
ROBERT H.
It took care of my problem with no expense to me.
Reply from Allstate Vehicle ProtectionSep 29, 2023
Thank you for your review Robert. We strive to give our customer’s the best experience when they become a part of the Allstate family. We will gladly pass the feedback on to our teams.
