Excellent
Based on 1,971 reviews
Veriheal4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Veriheal is a leading health technology company connecting patients nationwide with licensed medical marijuana doctors. Backed by an experienced team of over 75 experts and a network of more than 400 physicians, we simplify the process of obtaining medical cannabis cards while operating in full compliance with all HIPAA requirements. To ensure patient peace of mind, our company policy guarantees a full refund if a patient does not qualify for treatment.Our mission is to enhance lives worldwide by improving access to alternative medicine through values rooted in respect, collaboration, and quality. As a trusted provider and champion for alternate healing, Veriheal delivers innovative solutions that make a genuine difference. We recognize that the wellness journey extends far beyond just obtaining a card; it is about fostering deep understanding, embracing personal choices, and delivering personalized care. Driven by this purpose, Veriheal remains fully committed to dismantling barriers to medical cannabis access.
Veriheal (veriheal.com) has 1,971 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
1,971 approved reviews, newest moderated first
Jinishia M.
Chat was excellent on point with all my questions and gave me a lot of extra info. Doctor was very nice and easy to talk to. I was comfortable talking with them would highly recommend very easy process and fast process. My card came in 7 days after the appointment!!
Dee C.
The entire process was quick, easy and definitely worth it.
Paula C.
I had my video appt 72 hours ago and I was approved/recommended now I am waiting for an email from the state I guess? The reply I got back was I was well on my way of getting my card and the I was asked what state was i in, then I was told they didn’t know who I was.... I needed to give more identity proof,,,,so I can only conclude at this time the company doesn’t know who I am or where I am at,,, so how do I believe them when they say I am well on my way. How do they know this? I am so confused
Reply from VerihealApr 12, 2021
Hey there Paula, It would appear that you're in the final stages here of getting your card. We aren't quite sure what state you are in or who you are and because of that, we are going to request more identifiable from you here through Trustpilot. If you could provide that at your earliest convenience, we will have our managers reach out to get more clarity on your situation and help finalize any outstanding items. Thanks Paula! Edit: Paula - our previous reply above was meant to alert you that you would be receiving a communication from Trustpilot to submit additional documentation (email, phone number, etc) so that we could accurately locate you in our system to help resolve any outstanding items. Our team never received that extra information from you. We knew that you were in the final stages as you explicitly said that you were approved, thus putting you at the end of the process. If you need any additional help please don't hesitate to reach out.
Seph A.
Great support team helped me when I had a small proublem with paperwork. Veriheal was suggested to me by a friend best decision I made.
Reggie L.
I had virtually no problems using veriheal and got approved quickly and just waiting on the state now. Personally I do not have the best insurance and avoid doctors and such but these products have always helped and I can afford them given my financial situation so a service like what veriheal has built is definitely beneficial for those like me. This is a doctor visit I can actually look forward to every year. Also some super nice people that work here and will work closely with you whenever you have questions. Happy to leave this review.
Alayna C.
Don’t recommend them to anyone unfortunately. I was so excited. Their ad seems so easy and straight forward. The doctor never showed up to my appointment. I rescheduled for 5pm AZ time and was scheduled for 2pm AZ time which was inconvenient. So I called back and just decided to get a refund but couldn’t get the full refund because of the $39 cancellation fee. I had asked to make sure my appointment was cancelled and after talking to 2 different people it has not been cancelled!! I do not want to get charged for a no show. I just want to cancel and get my refund back. I hated writing a horrible review but after I did my problems were resolved my appointment was cancelled and I was given a full refund. Thank you!
Reply from VerihealApr 6, 2021
Hello there Alayna, Thank you for bringing this issue to our attention and we are very sorry that you have had such a negative experience using our service. We are going to request more information from you here through Trustpilot so we can verify your contact information and get this issue resolved for you right away. Our managers have assured us that you will not be charged a no show fee or cancellation fee in this case. Once we verify your information, we can a full refund submitted, no issue there. If you could submit that extra information at your earliest convenience, we will have our supervisors on this right away. Thank you! Update: Thanks for supplying that information Alayna. Confirming here that your full refund was submitted earlier today. Let us know if you need anything else.
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Was denied in michigan after doctor approval. Veriheal will not give me my money back.
Reply from VerihealApr 5, 2021
Hello there, We are sorry to read about your negative experience using our platform. There could be a number of reasons that the state denied you, all of which we would be more than happy to help get fixed. Our money back guarantee is based on if you are approved or not by a doctor on our platform. If a doctor approves you, you will be able to get approved by the state. It seems that there is some outstanding issue here and we would love to be able to help you fix this right away, but from your review, we really can't gather much information from you. Because of that, we are going to request more personally identifiable information from you here through Trustpilot. If you could return that information at your earliest convenience, we will put our managers on this right away. Thank you!
Raymond M.
Wonderful they listened to what I had to say and agree with the outcome
