Poor
Based on 747 reviews
Viasat2.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Viasat is a global communications company focused on helping people stay connected. We provide satellite internet solutions for residential customers and small businesses throughout the United States, including in rural, remote, and hard-to-reach areas where traditional broadband options may be limited. Backed by our next-generation satellite network, our service supports everyday online activities such as streaming, browsing, remote work, and online learning. We offer a variety of internet plans so customers can choose the option that works best for their household. Viasat also offers fiber internet service, which is currently available in select California cities, providing customers with additional options for reliable internet service to keep them connected.
Viasat (viasat.com) has 747 customer reviews on Folks Told, with an average rating of 2.8 out of 5.
747 approved reviews, newest moderated first
Matthew leroy R.
I have been told that in my zip code has about 25-150 speed. It will never reach 150 speed even though I elevated to the max amount. Seems like a rip off. I wouldn't mind the cost if my speed was efficient. Every time I watch a movie it buffers. Not happy!
Richard V.
I have been using VIA SAT for several years now with no regrets. I have had using satellite internet since 1989. VIA SAT is the best company I've had. If I have a problem , which I very seldom do, they are on top of it and the problem is resolved quick.
Connie
We lose our internet about once a month for several hours at a time.
Cherrii
My download speeds are slow compared to my son-n-laws who has star link for his internet services. There are five in his family who are regularly streaming movies and playing online games with friends and their speeds hardly ever slow down.Plus their plan gives unlimited service. They are paying the same amount I pay for limited service 60gb. I’m looking into changing my service to Starlink.
Marie
The modem stopped working 2 months ago, a trouble call was placed, no one has come to replace it, so I quit paying the bill.
TOMMIE K.
Fast service with very little downtime.
Ken
I have not had internet service for several months. I called for help installing a new modem, your tech said we must use a modem provided by you. Odd, because when we initiated service with you over 8 years ago I was told that I must provide my own modem.....which I did.⁰ Now I have a new modem but no viasat service.
Shirley
Very slow take at least 20 minutes are more just to open up my computer
