Poor
Based on 747 reviews
Viasat2.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Viasat is a global communications company focused on helping people stay connected. We provide satellite internet solutions for residential customers and small businesses throughout the United States, including in rural, remote, and hard-to-reach areas where traditional broadband options may be limited. Backed by our next-generation satellite network, our service supports everyday online activities such as streaming, browsing, remote work, and online learning. We offer a variety of internet plans so customers can choose the option that works best for their household. Viasat also offers fiber internet service, which is currently available in select California cities, providing customers with additional options for reliable internet service to keep them connected.
Viasat (viasat.com) has 747 customer reviews on Folks Told, with an average rating of 2.8 out of 5.
747 approved reviews, newest moderated first
James
I was told my reception would not go out during bad weather but the repairman told me it definitely would I was told it would not cost me to get installation done but I had to pay for burying the cable. I am supposed to get over 100 but the best has been 59 and tonight was 3.7. I am trying to be positive but I need to be told the truth which does not seem too much to ask.
Sharla
I can't say it was great. Signal isn't good for me to use on my phone and I didn't have this problem with prior company
Annette
Well, was lied to when I agreed to get the internet...The guy said Viasat was running a promotion and the first 3 months were free with no upfront cost..Then I get a call from a lady named Stat at Vista asking all kinds of questions about the deal I got then she said it was all lies...So I hadn't even had it a week and they said I already owed $98 and said I done used 100gb's in 2 days which is bullcrap.. The company needs to pay closer attention who they hire on the outside to represent their company..The card number that was put on my account wasn't even mine so I guess you can say I was scammed...I really rate them very poorly...-1 is my grade I give them...
Mona
Installer was on time, fast and very knowledgeable FANTASTIC tech guy, Bobby
Jim
The people are very friendly and extremely knowledgeable. If every situation with all companies was as professionally done as these were, it would be a pleasure.
Michael
Technician was very helpful
Mrs. F.
{erson was courteous and helpful.
Milton A.
Nice quick new what he was doing ..
