Great
Based on 255 reviews
villohome.com4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
“VILLOHOME” is more than just an e-commerce online store. It is established in 2018. As the name suggests, Villohome is a “Home” where a family lives, expands and thrives. Our family is not limited to just our management and our employees but our customers, suppliers, market places, Third party warehouses and all our other business associates are parts of our family. We aim to be an ultimate flooring destination for our customers by providing them great quality products, wide range of collection, faster delivery and affordable prices. Backed by extremely disruptive minds with years of experience, Villohome possesses international market knowledge, attention to detail and supply chain know-how to meet the expectations of our customers at all times. Everything that we say and that we do, we literally believe in it. “We have got your back” is our promise to all our clients and its reflected in every decision that we make and every action that we take here at Villohome. We would like to make our values not only inspiring but actionable and hence we prefer to keep our values as verbs and not as nouns. Our four core values are,“Do the RIGHT thing no matter what”“Treat the customer the way you want to be treated as a customer”“Speak the truth and act truthfully under any circumstances”“Prioritise consistency over intensity”
villohome.com (villohome.com) has 255 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
255 approved reviews, newest moderated first
Jan
The corgi soap dispenser is so nice and I’m really pleased I found it. I can’t wait to use it. It will be great for years to come. It came quickly as well.’
Reply from villohome.comNov 25, 2024
Hello Jan, thank you for your purchase and your wonderful review. It was lovely to serve you and we look forward to serving you in the future as well. Regards, Villohome Team
Ralph O.
Quick and easy
Reply from villohome.comNov 19, 2024
Glad it was a seamless experience!
Barbara P.
I ordered 2 cabinets and it wasn't Villohome's fault but they were back ordered. For a while I was willing to wait. I contacted company trying to cancel order. Never heard back from them until I got the email that they were on their way. At this point I just refused delivery from FedEx when they arrived.
Reply from villohome.comNov 19, 2024
Hello Barbara, As you know, our team is already in contact with you in regards to this matter and we are trying our best to bring a satisfactory resolution for you asap. We understand that this incident must have caused you an inconvenience. You can rest assured that we are actively looking into this matter on a priority basis. Thank you for your patience. Regards, Villohome Team.
Kendrick V.
Great product and website.
Reply from villohome.comNov 12, 2024
Hello Kendrick, thank you for your purchase and your wonderful review. It was lovely to serve you and we look forward to serving you in the future as well. Regards, Villohome Team
Andrei C.
I don't buy anything from them anymore, I received my order, but it was different from the pictures on the website
Reply from villohome.comNov 11, 2024
Hello Andrie, Your order was #8397 - and was delivered via FedEx - you didn't even contacted us describing the issue I just checked - we have a policy of exchange if received different product from our side or if there is some issue in the product. Awaiting reply.
Ann S.
Product was as advertised and came very quickly
Reply from villohome.comNov 9, 2024
Hello Ann, thank you for your purchase and your wonderful review. It was lovely to serve you and we look forward to serving you in the future as well. Regards, Villohome Team
alex W.
Excellent communication, and you worked hard to expedite my shipment so that I could get this product to my client extra quickly.
Reply from villohome.comNov 9, 2024
Hello Alex, thank you for your purchase and your wonderful review. It was lovely to serve you and we look forward to serving you in the future as well. Regards, Villohome Team
Anonymous
I haven’t received my samples! How can you ask for reviews when you haven’t fulfilled your part contract. Update - samples received. Not sure where the problem was. Team was a little slow to respond to my request for updates (I emailed twice asking for an update). Situation rectified.
Reply from villohome.comNov 9, 2024
Hi, sorry about the samples were not delivered to you. We will investigate this issue and get back to you ASAP. Villohome Team
