Brian
Had damage in shipment
Box arrived with damage. Called Villy and they got to the (FedEx) The box was picked up the next day and returned to Villy. Villy immediately replaced the damaged parts and shipped the bike back. The entire turnaround took less than 7 days. They are excellent to deal with on the phone and followed-up with calls to keep us informed. I highly recommend Villy Custom Bike. My wife loves new bike and gets lots of comments when she is out riding the green-way through the parks.
Reply from Villy CustomSep 30, 2015
Hi Brian! Thank you so much for being a Villy fan! We value your support and your love for the brand keeps us thriving. If you ever need anything let us know! Shoot us over some pics of y'all enjoying the bike when you can :)


