Excellent
Based on 662 reviews
Ambit Energy: VIP Concierge Team4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ambit EnergyWho are we?Ambit Energy delivers same day electricity service for residential and commercial customers in all deregulated areas of Texas. With a wide range of energy plans delivering the best rates, plans and clean energy, Ambit Energy has a solution for everyone. Choosing an Energy Provider:Choosing an electricity company does not have to be confusing. We pride ourselves on honest, upfront and transparent Ambit Energy rate quotes. Whether you’re looking for a stable fixed-rate plan or the freedom of a variable-rate plan, Ambit Energy has an option that suits your lifestyle. Give us a call to find out why over a million customers have already chosen Ambit Energy as their energy supplier. Customized Solutions:Every home and business has unique energy needs. We work to first understand your specific situation and usage pattern. Then we match you up with the best Ambit Energy plan for maximum benefit. We’ll guide you through selecting the most suitable energy plan, ensuring that you benefit from both our competitive rates and Ambit Energy’s exceptional service. Business & Commerical:Businesses, large and small, can rely on Ambit Energy for plans that align with their commercial energy needs. From fixed-rate plans offering budget certainty to flexible rate plans that adapt to market changes, Ambit Energy has the perfect solution for your business and commercial energy needs.
Ambit Energy: VIP Concierge Team (vipenergyservice.com) has 662 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
662 approved reviews, newest moderated first
OLUGBEMIGA
Marco was simply amazing
Reply from Ambit Energy: VIP Concierge TeamFeb 2, 2026
Thank you so much for sharing this! We’re thrilled to hear Marco was simply amazing. We’ll make sure he knows how much you appreciated his help.
Regions full of S.
I feel u guys didnt protect my account im very upset about this yall have to investigate nobody hasn't told me the status of the case yet. I had services for yall for a few days and someone took me from yall fraudulently no updates yet.
Reply from Ambit Energy: VIP Concierge TeamFeb 2, 2026
We’re really sorry to hear about what you experienced, and we understand how upsetting this situation is. Your account security is extremely important to us. Our team is actively investigating the issue, and we apologize for the delay in updates. We’ll make sure you receive a status update as soon as possible. Thank you for your patience while we work to resolve this for you.
Zana R.
He was a very sweet and kind person. I would recommend him to speak to anyone that wanted to switch to it y’all’s company. He knew exactly what I wanted. He was very, very nice and I could understand what he was talking
Reply from Ambit Energy: VIP Concierge TeamJan 25, 2026
Thank you so much for sharing your feedback, Zana. We’re truly glad to hear that you had such a positive interaction with our representative. Your kind words about his professionalism, clarity, and kindness mean a lot to us. We did notice the 1-star rating alongside your thoughtful comments, and we’d love the opportunity to understand if there was anything about your overall experience that didn’t meet expectations. Your insights help us improve, and we’d be grateful if you could reach out to us directly so we can ensure everything is resolved to your satisfaction.
Nyanthia
Customer service excellent.
Reply from Ambit Energy: VIP Concierge TeamJan 25, 2026
Thank you for your kind words. We’re happy to know our customer service met your expectations.
Alma G.
Grate experience always I call with an Agent
Reply from Ambit Energy: VIP Concierge TeamJan 24, 2026
Thank you, Alma! We’re glad to know you always have a great experience when speaking with our agents. We appreciate your trust and look forward to assisting you again. Welcome aboard!
Jerrick B.
Josue was as helpful as can be and made sure everything was correct and final before we finished.
Reply from Ambit Energy: VIP Concierge TeamJan 22, 2026
Thanks so much, Jerrick! It’s great to know Josue was so helpful and made sure everything was correct before wrapping up. Welcome to Ambit!
Joselle Lhoid M.
Good job great
Reply from Ambit Energy: VIP Concierge TeamJan 22, 2026
Thank you so much, Joselle! We’re really glad you had a great experience.
Judi H.
Fast service, extremely courteous
Reply from Ambit Energy: VIP Concierge TeamJan 17, 2026
Thank you so much for your kind words, Judi! We’re glad to know you enjoyed our fast and courteous service. It was a pleasure assisting you, and we look forward to serving you again soon.
