Excellent
Based on 662 reviews
Ambit Energy: VIP Concierge Team4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ambit EnergyWho are we?Ambit Energy delivers same day electricity service for residential and commercial customers in all deregulated areas of Texas. With a wide range of energy plans delivering the best rates, plans and clean energy, Ambit Energy has a solution for everyone. Choosing an Energy Provider:Choosing an electricity company does not have to be confusing. We pride ourselves on honest, upfront and transparent Ambit Energy rate quotes. Whether you’re looking for a stable fixed-rate plan or the freedom of a variable-rate plan, Ambit Energy has an option that suits your lifestyle. Give us a call to find out why over a million customers have already chosen Ambit Energy as their energy supplier. Customized Solutions:Every home and business has unique energy needs. We work to first understand your specific situation and usage pattern. Then we match you up with the best Ambit Energy plan for maximum benefit. We’ll guide you through selecting the most suitable energy plan, ensuring that you benefit from both our competitive rates and Ambit Energy’s exceptional service. Business & Commerical:Businesses, large and small, can rely on Ambit Energy for plans that align with their commercial energy needs. From fixed-rate plans offering budget certainty to flexible rate plans that adapt to market changes, Ambit Energy has the perfect solution for your business and commercial energy needs.
Ambit Energy: VIP Concierge Team (vipenergyservice.com) has 662 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
662 approved reviews, newest moderated first
Ryne S.
Talking to a person who is willing to help
Reply from Ambit Energy: VIP Concierge TeamNov 7, 2025
That’s exactly the kind of experience we strive for, Ryne. We’re so glad you connected with someone who genuinely wanted to help. Welcome to Ambit, we’re excited to have you with us and look forward to supporting you every step of the way.
Carol Stafford C.
Always room for improvement but very helpful customer service person
Reply from Ambit Energy: VIP Concierge TeamNov 6, 2025
Thank you so much for sharing your experience Carol! We're glad our customer service team was able to help and we hear you on the importance of continuous improvement. At Ambit, we’re always evolving to serve you better. Welcome aboard, we’re thrilled to have you with us!
Eric G.
Naim was very helpful and professional!
Reply from Ambit Energy: VIP Concierge TeamNov 5, 2025
Thank you for the kind words, Eric!. We’re so glad Naim was able to assist you with professionalism and care. Welcome to Ambit. We’re lucky to have him on the team, and even luckier to have you with us.
Jessica C.
Seamless and convenient selve serve online registration
Reply from Ambit Energy: VIP Concierge TeamNov 5, 2025
Thank you for the great feedback, Jessica. We’re so glad the self-serve online registration felt seamless and convenient for you. Welcome to Ambit. We’re here to keep things simple and supportive every step of the way.
Bill C.
Simple and easy online set up
Reply from Ambit Energy: VIP Concierge TeamNov 5, 2025
Thank you for the feedback, Bill. We’re so glad the online setup was simple and easy for you. Welcome to Ambit. We’re here anytime you need support or have questions down the road.
Jose S.
Quick and Easy .
Reply from Ambit Energy: VIP Concierge TeamNov 5, 2025
Thanks so much for the kind words, Jose. We’re glad everything went quick and easy for you. Welcome to Ambit. We’re excited to have you with us.
JC
Great talking to informed and helpful staff. In my case I needed some time to do my research, they never pressured me, just gave me the information that I needed, and when I came back around 2 weeks later, I knew I was getting the best plan for me.
Reply from Ambit Energy: VIP Concierge TeamNov 5, 2025
Thank you so much for sharing your experience, JC. We're thrilled to hear that our team was able to support you with clarity and zero pressure. That’s exactly the kind of service we strive for. Welcome to Ambit. We're glad you found the plan that fits you best, and we're always here if you need anything down the line.
Steve S.
Mr. Zambito from the Concierge Team was fantastic! He explained everything we needed to do and was very patient with us old folks! He led us through the process with caring and understanding. I was more than impressed. He made it easy for me and my wife to feel that we made the right decision to switch to Ambit Energy. The entire process was smooth, quick, professional and very efficient.
Reply from Ambit Energy: VIP Concierge TeamNov 3, 2025
Steve, thank you so much for sharing this! We’re absolutely thrilled to hear how well Mr. Zambito took care of you and your wife. His patience and care truly reflect what we strive for at Ambit, making every step smooth, respectful, and reassuring. We’re honored you chose us, and we’re so glad you feel confident in that decision. Welcome to the Ambit family!
