Excellent
Based on 662 reviews
Ambit Energy: VIP Concierge Team4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ambit EnergyWho are we?Ambit Energy delivers same day electricity service for residential and commercial customers in all deregulated areas of Texas. With a wide range of energy plans delivering the best rates, plans and clean energy, Ambit Energy has a solution for everyone. Choosing an Energy Provider:Choosing an electricity company does not have to be confusing. We pride ourselves on honest, upfront and transparent Ambit Energy rate quotes. Whether you’re looking for a stable fixed-rate plan or the freedom of a variable-rate plan, Ambit Energy has an option that suits your lifestyle. Give us a call to find out why over a million customers have already chosen Ambit Energy as their energy supplier. Customized Solutions:Every home and business has unique energy needs. We work to first understand your specific situation and usage pattern. Then we match you up with the best Ambit Energy plan for maximum benefit. We’ll guide you through selecting the most suitable energy plan, ensuring that you benefit from both our competitive rates and Ambit Energy’s exceptional service. Business & Commerical:Businesses, large and small, can rely on Ambit Energy for plans that align with their commercial energy needs. From fixed-rate plans offering budget certainty to flexible rate plans that adapt to market changes, Ambit Energy has the perfect solution for your business and commercial energy needs.
Ambit Energy: VIP Concierge Team (vipenergyservice.com) has 662 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
662 approved reviews, newest moderated first
Anthony H.
It was quick, easy and explained extremely well
Reply from Ambit Energy: VIP Concierge TeamOct 20, 2025
Anthony, thank you for the kind words! We’re so glad your experience felt simple and well-guided. Welcome to Ambit, we’re here for you every step of the way.
Walter B.
Nice that you had recommendation... would have been highly preferred to have choices in plans. Also, to assist in terminating existing provider plan.
Reply from Ambit Energy: VIP Concierge TeamOct 18, 2025
Thanks so much for sharing your feedback. We’re glad the recommendation was helpful, but we hear you loud and clear, having more plan options and support in switching providers would’ve made the experience smoother. Your input helps us improve, and we’re actively working to expand choices and offer better transition assistance moving forward. Thanks again for helping us do better.
Cindy
Marco is amazing ! Thanks
Reply from Ambit Energy: VIP Concierge TeamOct 17, 2025
Thank you so much for the kind words Cindy! We're thrilled to hear Marco made such a great impression. Welcome to Ambit, we're so glad you're here. If there's anything you need or want to explore, you've got a whole team ready to support you. Here's to an amazing journey ahead!
Jami M.
Marco was absolutely the best! Best customer service, super helpful and very nice!
Reply from Ambit Energy: VIP Concierge TeamOct 16, 2025
Thanks a ton for the awesome review, Jami! Marco’s going to love hearing this. We’re so glad he made your experience smooth and enjoyable!
Debra R.
They were very prompt courteous not rude and did not take more than about 10 minutes they were prompt
Reply from Ambit Energy: VIP Concierge TeamOct 16, 2025
We truly appreciate your feedback, Debra. It’s great to know our team’s promptness and professionalism made a strong impression. Your satisfaction is our top priority!
Nevaeh M.
My experience went well and very smooth. My agent was kind and made sure he broke down everything correctly. I was extremely impressed finding out how fast our service would start.
Reply from Ambit Energy: VIP Concierge TeamOct 16, 2025
Thank you so much for your kind words Nevaeh! We're thrilled to hear your experience was smooth and that your agent took great care in explaining everything. Speed and clarity are what we strive for, so glad we delivered!
Bryan O.
Very Good , thank you
Reply from Ambit Energy: VIP Concierge TeamOct 16, 2025
Thank you so much, Bryan! We're glad you had a very good experience. Looking forward to assisting you again soon! Welcome to Ambit!
Jackson T.
What made my experience great was that my consultant Josue was str8 forward and helpful with all my questions and given my questions on solar he answered all of them best experience ever
Reply from Ambit Energy: VIP Concierge TeamOct 10, 2025
Thank you so much for sharing your experience, Jackkson! We're thrilled to hear that Josue’s straightforward approach and thorough support made such a strong impression. Solar questions can be complex, and it’s great to know he addressed each one with clarity and care. We’ll be sure to pass along your kind words, he’ll be glad to know he helped make it your best experience ever!
