Average
Based on 394 reviews
Volusion3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Volusion is an e-commerce software that enables businesses to build, manage, and expand online stores. The software provides features for product catalog management, inventory tracking, order processing, and secure payment integration. It includes customizable themes and drag-and-drop design capabilities to facilitate site creation. Volusion offers tools for marketing, analytics, and customer relationship management, helping businesses optimize sales and monitor performance. The software aims to address challenges related to online store setup and operations by streamlining processes such as product listing, checkout, and fulfillment, allowing businesses to conduct transactions and manage store activities in a single platform.
Volusion (volusion.com) has 394 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
394 approved reviews, newest moderated first
Tom F.
I built an internet store with zero experience just by following the templates you have and filling in the blanks !!! My store is 6 years old now and the increase in sales is outstanding year after year.. You make it so easy for someone like me to be a success !!!
ZB
Volusion has been with us from the beginning. They have so many customization options on their platform that have enabled us to sell a personalized product to our customer in a clear and easy fashion. With additional customization from an outside programmer (not Volusion) we're even able to display a preview of the personalized product to our customers. Because of this, our customer's have given us positive reviews for a website that is easy to navigate. Volusion's tech support is 24/7 and always very helpful. In my experience if a rep didn't know the answer to my inquiry, they would always spend the time to research and find a solution. Their company culture is great and shows through each time that I deal with them. Thank you Volusion for helping us grow our business online.
Christine
Whenever I have a problem doing something on my website if find the staff in Volusion very helpful. Every ticket is replied quickly. It is important to me to feel i can ask for help and get it. I also love the new look "back end". Its easy to follow and very responsive.
Kim
I signed up for their 14 day trial. It was kinda late so I decided to go to bed and maybe work on it later. During dinner the following day I received a call from Volusion welcoming me. The representative's job was to help me get started. After explaining to her my overall goal she offered me a plan that I was quite pleased with. The jury is still out on my overall satisfaction, but if it is anything like the customer service I've had so far, I should not be disappointed!
Gary
We've found Volusion to be a great company to work with for our ecommerce website. The templates are straightforward enough for beginners but still editable for those with more advanced knowledge. The cart works seamlessly with the shopping pages and works well with our payment processor. Reporting is customizable so we can get the reports we need. All in all Volusion is as good as any ecomm provider and better than most. We've been in ecommerce for more than 20 years and we've found our home for the next 20.
David
Everything is A-O-K!
Courtney
Very pleased with my experience, especially with the new design features that have allowed me to design a much more professional looking website without having to know code, etc. Also, everyone is so helpful when I need to call in for extra help
Joe K.
I have used at least a half dozen shopping cart programs over the past twenty-some years and Volusion has given me everything that I could possibly need for my particular business, AtasteofPhilly.com Thanks again Volusion, Joe Kubicky, Pres.
