Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Watch Chest
Founded in 2002, Watch Chest is a family-owned and operated luxury watch shop located in Dallas, Texas specializing in certified authentic Rolex, Cartier, Audemars Piguet, Patek Philippe, Tudor, Panerai, and more. Our mission is to help watch enthusiasts build a collection they love. Whether you're a seasoned collector or just starting out, we'll help you find the perfect gift or build a collection that retains its value and can be passed down for generations. Our curated selection of rare and unique high-end timepieces is one of the largest in the world, offering pieces you won't find anywhere else. Visit our website to shop, visit our Dallas showroom for a private appointment, or request the timepiece you seek, along with professional repair services and options to sell or trade.
Watch Chest (watchchest.com) has 327 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
So I was looking for over a 1 1/2 years for a Rolex Daydate from specifically 1980. I reached out to Watch Chest over 6 months ago in hopes they could help. They had nothing at the time but little did I know Chris and his crew were on the hunt. So professional, so personable and never pushy. Chris did what no other company/person could do, he exceeded my expectations and made my dreams come true. Watch Chest has helped me to create a memory and a family heirloom. I highly recommend this family business to anybody and everybody! Thank you, Marc
MM
Margie M.
I know what time it is!!
I knew this was the place to go for a beautiful watch because it’s my second one from Watch Chest. This time, we began this process on Thanksgiving day when I contacted Cody about this watch. He answered me on Thanksgiving day! Cody & Chris were so easy to work with, as I changed my mind on the dial half way through. Nothing was a problem for Cody and I appreciate that because sometimes it takes patience as I change my mind!!! I got my beautiful watch within days and havent taken it off yet! Thanks guys! Was a great Christmas gift!
JO
JonD
Beautiful watch
Beautiful watch. Chris and Cody were great to work with.
LA
Lee Ann C.
Outstanding Experience
Outstanding Experience!
Little backstory: 1995 I purchased a brand new Rolex Lady Datejust, jubilee bracelet, pyramid dial. I loved and cherished that Rolex until I decided to move overseas to a country where it was strongly recommended NOT to wear or even own expensive jewelry. So I sold my beloved Rolex. The aforementioned move didn't work out and I wanted my Rolex back. Unfortunately, that wasn't an option. So I did the next best thing. I reached out to the Watch Chest and they had the exact model of watch I originally owned, the exact year, dial face, bracelet...if I hadn't kept my old serial number, I would swear it was my original watch.
And talk about service! I dealt with Cody and he was phenomenal. He listens, which in today's world is often hard to find in customer service. He patiently answered all my questions. He didn't get frustrated when I got a little emotional over the entire experience and did exactly what he promised as far as delivery.
There was a little hiccup at the beginning getting the payment to them but only because of all the extra online security they have in place, which frankly made me feel even better about the transaction.
Now onto the Rolex...it is as beautiful as my original watch back in 1995! Both cosmetically and functionally, it is perfect. They even got the sizing correct.
Cost wise, I felt they were more than fair, and offer a generous warranty, especially for a watch that is 28 years old.
Finally, I didn't have my original Rolex box so I was fine that this particular Rolex came sans box. And frankly, when I saw the packaging my new Rolex came in, I was blown away. IMHO, it is way above the original Rolex box. So classy in both style and substance.
Thank you Watch Chest, and especially Cody, for your exceptional customer service. Whether you are looking for a newer model of Rolex or a vintage piece like I was, you can't go wrong trusting Watch Chest.
MB
M B.
Second watch with them
Second watch with them! Everything went prefect! Enjoying the new time piece!
JS
John S.
I have purchased several luxury watches…
I have purchased several luxury watches (Rolexes, to be specific) from WatchChest and I can tell you that all of my experiences have exceeded my expectations. My experiences with WatchChest - with specifically Chris and Cody - have been exceptional. Their impeccable customer service, coupled with a stunning selection of high-quality timepieces, truly sets them apart. Chris and Cody are knowledgeable and friendly and made my purchases a breeze. This outstanding combination has undoubtedly secured my trust and loyalty as a customer. I highly recommend WatchChest.
JC
Joseph C.
I had a wonderful experience purchasing…
I had a wonderful experience purchasing a Rolex from "The Watch Chest." Cody, the dealer, was incredibly professional, and I was thoroughly impressed with the stunning appearance of the watch and the presentation at delivery. The high quality branded watch box was a welcome surprise! The added advantage of having an in-house watchmaker also instilled confidence in my purchase. I look forward to buying from them again in the future.
DL
Dawn L.
Chris Cody and team are the best they…
Chris Cody and team are the best they work with you they help you to find the right watch and they deliver the highest quality highest caliber and most perfect looking Rolex watches on the market I’ve been buying watches from Watchchest since 2017 and no one is better.
