Excellent
Based on 9,926 reviews
WellBefore4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
Amanda
Subscription service is so helpful for busy families
Reply from WellBeforeJan 16, 2023
We're happy to hear you feel this way about our services. Thank you, Amanda, for trusting us with this important family need. It is our sincere pleasure to be here for you and your family. Stay safe!
P. L.
Customer service responds very quickly.
Reply from WellBeforeJan 16, 2023
Thank you, P.! It is our sincere pleasure to be here for our customers, ready to assist with any inquiry! As a family-owned business, we deeply care for you, thus, we promise to assist you both kindly and timely. Thank you for being a part of our family. Stay safe.
Nora T.
Since the pandemic started, Well Before has identified the best fitting and appropriate masks to wear and offered them at reasonable prices. I like that they offer masks for folks with smaller faces and for children. The website is easy to use and find the masks I want.
Reply from WellBeforeJan 16, 2023
Thank you so much for your kind feedback, Nora. We are so happy to hear of your satisfaction with our services for your family. We sincerely understand just how important these items are for the well-being of our customers, thus, we are always aiming to better our services and provide nothing but the best. Stay safe.
Jessica M.
Great product and timely shipping
Reply from WellBeforeJan 16, 2023
Thank you for this wonderful review, Jessica! We know how important our products are to the well-being and health of our customers that's why we always aim to turn around and ship orders within 24 hours! Stay safe. :)
Liza F.
Love your adjustable 3d masks. Great quality, coverage and very comfortable.
Reply from WellBeforeJan 16, 2023
Thank you for sharing your review, Liza! We’re happy to hear that you are happy with the quality of our 3D Style KN95 masks! Take care. :)
Mildred
Great products. Great customer service.
Reply from WellBeforeJan 16, 2023
Wow, awesome share, Mildred! Thank you for this wonderful review! Stay safe. :)
Maurine O.
Great Masks. 2 problems though... Masks go up too high for me on nose and you get an occasional ear band that breaks off around ear.
Reply from WellBeforeJan 15, 2023
Dear M, Thanks for reaching out to us, we are sorry to read that the masks did not provide you with the fit expected. Furthermore, the ear band breaks off around the ear. A team member will contact you shortly in order to assist you. Best regards!
Kandy A.
Great quality masks! Customer Service is the best!! They were extremely helpful in regards to a problem that I had. Thank you thank you. 🌸
Reply from WellBeforeJan 15, 2023
Its makes us very happy to know we could provide you with great customer service and great quality masks. We hope we can continue to serve you in the future as well. Thanks for the kind review and stay safe!
