WellBeforeReviews of wellbefore.com

Health Equipment
2250 Morgan Parkway Suite #100, Farmers Branch, Texas

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4.7

Excellent

Based on 9,926 reviews

WellBefore4.7

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About WellBefore

WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.

WellBefore (wellbefore.com) has 9,926 customer reviews on Folks Told, with an average rating of 4.7 out of 5.

Also known as: wellbefore.com
Website: wellbefore.com
Category: Health Equipment
Location: Farmers Branch, Texas
Listed on Folks Told: 2026

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Brian M.

Apr 12, 2022

KN95 mask comfortable yet leaks, negating full 95 benefit

Response to Company reply.... 1) Well Before, with respect, you read my comment incorrectly. The leaking is below the eyes, adjacent to the nose, NOT below the chin. The mask fits fine and is the appropriate size. The metal clip is very rigid, that contributes to the issue. 2) I understand all too well that a 95 rating relates to the filtration of the material. I'm not clueless. The issue is this >> if there isn't a proper seal around the edges then the mask is not performing as it should because the wearer is not drawing 100% of their inhale through the mask filter and benefiting from the acclaimed 95 filtration. Some air is entering through the leak. Perhaps the best option in our case is to purchase a 95 mask that seals around the face better than we've experienced with Well Before. Thanks. ---- We ordered the Well Before KN95 mask in order to upgrade from surgical masks. We also wanted a 95 mask with ear loops vs. straps. While it's a better mask than surgical or cloth, and more comfortable than an N95 we tried with elastic straps, the Well Before KN95 does not seal very well around the nose (below the eyes). This issue negates its ability to filter at a 95 level and it immediately apparent while wearing glasses or sunglasses --they fog up with air leaking upward from underneath the mask. We tried our best to create a better seal, only tape works. Two adults and a middle-schooler, we all have the same issue. We continue wearing them yet don't expect 95 filtration

Reply from WellBeforeApr 13, 2022

Dear Brian, we are sorry to know you had issues with your order. If you allow us to clarify, the 95%, as well as other masks, refers to the efficiency of filtration applied on the air that goes through the masks, not on the edges. Sealing has nothing to do with filtration efficiency, and any test you can check from our documentation can prove this statement, and even we kindly invite you to investigate this reasoning on the internet, as the sealing does not reduce how the masks performs when the air goes through them, and we hope this had clarified your concern. As for the sealing, we believe in this case you would have received masks which size does not fit as expected because if air leaks below the chin, it seems the regular size might be running bigger than your measurements, and for this, we believe size small would be a better option. If you are interested, you can reach out to us and we will kindly send you some samples in size small for you to test them. Please feel free to write up to us at [email protected] and ask for our supervisor to verify your case. Regards,

About WellBefore

WellBefore (wellbefore.com) has 9,926 customer reviews on Folks Told, with an average rating of 4.7 out of 5.

Also known as: wellbefore.com
Website: wellbefore.com
Category: Health Equipment
Location: Farmers Branch, Texas
Listed on Folks Told: 2026