Excellent
Based on 9,926 reviews
WellBefore4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
Aliya
Shipping is always fast and on time, neatly packaged, and prices are consistent.
Reply from WellBeforeMay 23, 2025
Thank you so much for your kind words! We’re thrilled to hear you’re happy with our fast shipping, neat packaging, and consistent prices. We truly appreciate your support! 😊
S. V.
For more than a year you have not had the mask or size I need. I keep checking and you have almost NOTHING in masks anymore. I am done and will look elsewhere.
Reply from WellBeforeMay 21, 2025
Hi S. Vincent, Thank you for your feedback. We’re truly sorry to hear that you haven’t been able to find the mask or size you need with us recently. We understand how frustrating this must be. Due to ongoing supply challenges, our inventory has been limited, but we would love to assist you in finding a suitable alternative. If you’re open to it, please don’t hesitate to reach out to us directly — we’re happy to recommend options that might work for you. Thank you for your patience and for being part of our community. We hope to support you again soon. Warm regards,
Martha P.
The rep who helped me was courteous, answered my questions and facilitated making sure my order was taken care of. My masks arrived in a very timely manner.
Reply from WellBeforeMay 21, 2025
That's wonderful to hear! We're so pleased that our representative provided you with such excellent service, answering your questions and ensuring your order was handled smoothly. And it's great to know your masks arrived so quickly.
kaiya
This is my second time ordering these masks and I love them! Have them on autofill which is so convenient. They ship super quick and this style of mask is perfect for me. Super comfortable for all day wear and I get a great seal with the size small.
Reply from WellBeforeMay 21, 2025
That's fantastic to hear! We're so glad you love our masks and that they're working out so well for you. It's great to know the autofill is convenient, shipping is quick, and you're getting a perfect fit and all-day comfort.
Kenni
ordered and tried to change delivery location right after but there was no way to
Reply from WellBeforeMay 20, 2025
Hi there, Thank you for your recent order and for taking the time to leave a review. We’re really sorry to hear that you weren’t able to update the delivery location after placing your order — we completely understand how frustrating that must have been. We’d love to learn a bit more about what happened so we can see how we might help or improve things moving forward. If the order didn’t arrive at the right place or you’re still dealing with any issues, please let us know. We're here to support you however we can. Looking forward to hearing from you and making things right. Warmly,
Kristina
I’ve ordered from Wellbefore multiple times and have always experienced quick shipping & reliable quality masks. I’ve tried many mask styles and brands and the small size KN95 is my favorite style and fit (I also love the 3m aura for size comparison). However, the small size PRO KN95 is only available in earloops, I REALLY wish the PRO style with stapled headstraps was available in small!!
Reply from WellBeforeMay 19, 2025
Thank you so much for your continued support and for sharing your experience with us! 💛 We're thrilled to hear that the small KN95 masks have been a great fit for you — and we totally get the love for the 3M Aura as a comparison. 😊 We really appreciate your feedback about the PRO KN95 with stapled headstraps. You're not alone — we've heard this request from other customers too, and it's something we're actively exploring with our product team. We’ll definitely pass your suggestion along and keep it in mind for future development! Thanks again for being part of the WellBefore family — we’re so grateful for you! 😷✨
Anthony W.
The masks are sturdy and layered.
Reply from WellBeforeMay 19, 2025
Thank you so much for your feedback! 😊 We're glad to hear you found the masks sturdy and well-layered. Your support means a lot to us 💝
Georgiann F.
Have bought masks several times from WellBefore. I need a small and the fit is good for me. Gave only 4 stars because I liked the new colors but couldn't get them in a small. Actually, they sent me an email with color suggestions and the color I submitted was one of the new colors.
Reply from WellBeforeMay 19, 2025
Thank you so much for your continued support and for sharing your experience! 😊 We're glad to hear the small size fits you well. We totally understand the disappointment about the color availability—we're always working on expanding options across all sizes. We appreciate your feedback and hope to offer more colors in small soon! 💛
