Poor
Based on 142 reviews
WiseStamp2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WiseStamp is an award-winning, enterprise-grade email signature management platform designed to scale with the needs of market-leading organizations. Trusted by over 1.2 million customers worldwide, WiseStamp enables businesses to centrally create, manage, and deploy professional, on-brand email signatures effortlessly.WiseStamp turns every email into a powerful brand asset, enabling enterprises to maintain brand consistency, enhance engagement, and drive business impact at scale.WiseStamp also works seamlessly with all email platforms - no coding needed!Turn every email into an opportunity. Make it count.
WiseStamp (wisestamp.com) has 142 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
142 approved reviews, newest moderated first
Mali
Started with a free plan that went from $46 to $69 to $90 with no apparent added value and no notification of the changes. No customer service other than a bot and forwarded email signatures showing backlinks looks TERRIBLE awful service. Not worth $10 a year.
Bryan B.
WiseStamp Has Lost Its Value, Constant Login Issues, Broken Updates, and Aggressive Upselling I have used WiseStamp for approximately two years, and the service has gone from useful to frustrating. The product now asks me to log in almost every time I open Google/Gmail, and the Chrome extension will not stay connected properly. I also keep receiving update messages, but the update does not actually resolve the problem. What used to be a simple email signature tool has turned into a constant technical headache. Customer support has been polite, but the answers have not solved the issue. Instead of fixing the functionality, I keep running into more account limitations, login confusion, and upgrade prompts. I previously paid around $79 per year, which was reasonable for what the service provided. Now I am being pushed toward pricing that appears to be around $49 per month just to get functionality that should already work properly. That is not reasonable for an email signature service. WiseStamp hooked me with a discounted annual plan, but the current experience feels like the value has been stripped away while the upsell pressure has increased. I should not have to fight with a browser extension, repeatedly log in, manually troubleshoot account settings, or pay a much higher monthly price just to keep professional email signatures working. At this point, WiseStamp has lost its value for me. I will be looking for another provider.
Melissa Z.
HORRIBLE CUSTOMER SERVICE. They make it extremely difficult to cancel and seem more focused on keeping your money than helping their customers. The signature feature only works part of the time, which creates unnecessary frustration and delays. I expected a company that values its customers, but my experience has been the exact opposite. Instead of providing solutions and support, they appear more concerned with retaining revenue than delivering quality customer service. I would not recommend this service based on my experience.
Jenifer B.
Don’t waste your money. This product never worked with our email system, yet they refused to refund our money and continued to bill us annually. I had to cancel my credit card to get the charges to stop.
Alex F.
Sehr schlechter Kundensupport und ein Produkt, welches einfach auf einmal nicht mehr funktioniert. Der Support meint dann einfach man soll mehrere Stunden warten es sollte dann schon wieder gehen, auf der Status Webseite wird aber vorgegauckelt das alles Einwandfrei läuft. War mit über 100 Accounts hier. Werde nun die Wechsel zu einem andern Anbieter ins Auge betrachten.
Ben J.
absolutely trash
Victor
Nonexistent customer service. Left on read for over a half hour after questions regarding basic functionality multiple times. No escalation team that I can see, or at least nobody with any sort of experience working in modern identity providers. Platform breaks frequently in unexpected ways and it's up to us to figure out how to fix it. They also want you to pay for upgraded plans for something as basic as changing your sync settings! Absolutely ridiculous. I will steer my clients away from WiseStamp every single time I hear their name brought up.
Victor van der V.
Want te cancel my subscribtion. Not possible
Reply from WiseStampApr 6, 2026
Dear Victor - We checked your case, and our support team cancelled your subscription after you approached them. They sent you a confirmation email for that, right after your requested. This means you won't be auto-charged again. This will happen on the day your subscripsion ends, as notified in the message sent to you. Here is our policy and guidelines for How to cancel your WiseStamp subscription: https://support.wisestamp.com/en/articles/12561429-subscription-cancellation-and-refund-policy We're sorry for your cancellation, and hope tosee you as our customer again, The WiseStamp Team
