WiseStampReviews of wisestamp.com

I've been using the Wisestamp platform for well over a year now. It works really well and is easy to get started. If you have extra complexitity, it works well with that too. For example, we have two domains and mulitple email signatures for different departments. We spoke with our rep and contacted support once or two and they were able to get everything setup and working quickly. I highly recommend Wisestamp for your email signatures. This works with both Google and Microsoft too!

great solution for a frustrating problem. easy setup, many features, great integrations

We initially loved WiseStamp for our company. The idea of centralizing and streamlining email signatures across the team was exactly what we needed, and at first it seemed like a huge time-saver. Unfortunately, our experience went downhill when we ran into issues with the email signature editor. After one of their “updates,” we discovered that we could no longer edit our current template. Instead of improving functionality, the update actually made it harder. What’s been most frustrating is the customer service experience. We’ve reached out multiple times about the same issue and received the exact same response each time... it's clearly automated and not addressing the actual problem. It feels like we’re stuck in a loop with a bot rather than getting real support. For a service that’s supposed to save time and minimize frustrations, we’ve ended up spending far more time trying to resolve issues than it would take to manage signatures manually.

Horrible customer service. We have been using this overpriced service for 6 years. We have decided to cancel due to price and in the website platform there is no unsubscribe button at all. But upgrade your subscription they didn't forget :) Their AI system is useless and customer service is unexisting, trained to push you to extend and not answering your questions, but providing new stamp designs and offering discounts (which is how they got us as client, and then they gradually increased prices and we didn't even noticed). I had contact with one of their sales reps, he was not willing to get involved or help either. Bottom line is _ Very unethical company . Don't put your credit card details in their platform, as you will be charged for a long time without even noticing. There are so many ways, nowadays, to make stamp and copy paste in your emails, so they do know that their product is irrelevant at the market and doesn't bring any value to customers.

Great experience while using the signatures software; easy to use, different layouts for nice signatures, and great customer service; Thank you!

Customer service took weeks to respond to a request to add a seat. All plan changes are routed through sales and they can't even respond quickly. Each answer I received opened another ticket, and I had to start all over with another rep - I'm stuck in some infinite loop with no resolution. So much for trying to give this company more more money. The company expanded their executive team and lost all touch with customer service - poor job Ehud Yalin-Mor. They probably won't even let me cancel my account...

Worst investment ever, due to the lack of a live person to address issues that can't be fixed. Stupid pop-ups asking how to help. I reply "live person," but it sends me videos instead of a live person. I don't recommend this app, and I'm in the process of replacing it with a better, friendlier signature email app. Stay away from this company Feathur review added: I engaged an IT professional to help resolve an issue with WiseStamp. It turned out the problem was related to the WiseStamp app rather than Google Chrome, but unfortunately, WiseStamp was unable to provide effective support for this specific issue. Their responses focused solely on website and email instructions, which did not resolve my concerns. Based on my experience, their customer service does not appear to prioritize small businesses, as assistance seems geared toward companies with 50 or more employees. Consequently, I requested a full refund because I found the company's responsiveness to application-related issues lacking. Although I do not usually write reviews, I felt it necessary to share my experience after all attempts to resolve the issue were unsuccessful. I eventually received a full refund after they became aware that I had left a negative review. Based on my experience, I cannot recommend this company due to concerns regarding its management and service quality.

From start to launch these guys know how to create a workflow process. Ivan and Chris worked with me to get my companies signatures into the current tech. I would recommend WiseStamp 100 times over. True professionals and outstanding product.