Woosender AIReviews of woosender.com

Reply from Woosender AIJul 4, 2025

Thank you so much for the incredible review and long-term support since 2019! 🙌 We’re thrilled to hear that WooSender has helped you and your clients achieve up to 90% response rates and eliminate the hassle of follow-up. It’s exactly why we built the platform — to simplify lead management, speed up setup, and let AI do the heavy lifting so you can focus on growing your business. We appreciate you being part of the WooSender journey. If you ever need anything, our team is always here to help!

Reply from Woosender AIJun 26, 2025

Thank you so much for the kind words! We're thrilled to hear that Waleed provided such a standout experience. He truly is an invaluable part of our team, and we’ll be sure to pass along your praise to him. Your success is our top priority, and we’re glad Waleed helped make it a “wow” experience for you. Thanks again for being part of the WooSender family!

Reply from Woosender AIMar 4, 2025

Thank you so much for your kind words! We’re thrilled to hear that you had a smooth onboarding experience and that WooSender is helping you turn more leads into personal meetings and sales. Our team is always here to support you, and we truly appreciate your trust in us. Looking forward to your continued success!

Reply from Woosender AIJan 29, 2025

Thank you so much for your kind words! We're thrilled to hear that WooSender has been keeping your business busy and that our team has been able to answer your questions and concerns promptly. Your success is our priority, and we’re here to support you every step of the way. If there’s anything else we can do to help, don’t hesitate to reach out. Keep crushing it!

Reply from Woosender AIJan 15, 2025

Thank you for being such a loyal WooSender client and for sharing your incredible feedback! We're thrilled to hear that your experience with our platform continues to excel after working with Mara Collins. She truly embodies the level of dedication and expertise we aim to provide to all of our clients. It's amazing to hear that WooSender is "ripping" for you now—exactly what we strive for! Your success means everything to us, and we’re excited to continue supporting your growth. If there’s anything more we can do to elevate your experience even further, don’t hesitate to reach out. Thanks again for your partnership—we’re lucky to have you on board!

Reply from Woosender AIJan 15, 2025

Thank you so much for sharing your incredible experience with WooSender! We’re beyond excited to hear how the platform has transformed the way you manage leads and inquiries—it’s like having a supercharged team member working alongside you! Your mention of its flexibility and ability to personalize interactions in your own voice truly highlights the core of what we aim to offer: a powerful yet adaptable solution for business growth. Yuliia is an absolute rockstar, and we’re so glad her dedication and expertise have made such a positive impact on your experience. We’ll be sure to pass along your kind words to her—she’ll be thrilled to hear how much her support means to you and your team. We’re grateful to have built such a strong working relationship with you and FrontGate Media, and we’re excited to continue supporting your success. If there’s anything more we can do to enhance your experience, don’t hesitate to reach out! Thanks again for your recommendation—it means the world to us!

Reply from Woosender AIJan 10, 2025

For anyone considering our services, we encourage you to reach out to [email protected] to review all calls and interactions with Spencer and Steve’s team. We’re also happy to provide performance KPIs for transparency. The timeline below clearly illustrates that the team did not fully engage with WooSender. They failed to show up for appointments booked by the AI and were not utilizing the system effectively. Steve, the Manager, explicitly shared that the team was reluctant to use WooSender and did not feel incentivized to use the service. Audit Summary Preview For Spencer Handley: Full Audit Link: https://docs.google.com/document/d/1eoyIVq19agMkaKmR-Hbo_df0ooLLN9cwFSTjtxBF0js/edit?usp=sharing - August 22, 2024 – 1 year License Agreement signed, invoice paid. - August 22, 2024 – Onboarding call with Mara (AI Specialist). Spencer (CEO) and Steve (Manager) received platform access and training resources, including the Appointment on Autopilot program and Conversational Ads training. - August 30, 2024 – Implementation call with Mara. Dashboard, workflows, and follow-up scripts were created. - September 3, 2024 – A2P registration for SMS/phone calls failed. Steve was responsible for updating compliance. - September 19, 2024 – A2P registration approved. Campaigns resumed with progress updates. Despite comprehensive training and support, KPIs indicated strong lead contact rates (far exceeding industry averages), but the team struggled with internal processes: - November 18, 2024 – KPIs: 2,052 contacts validated, 172 interested, and 66 appointments booked. Contact rate: 86% (compared to the 20% industry average). - December 3, 2024 – Despite further optimization efforts, the team’s engagement and lead disposition issues persisted, with 678 contacts validated, 71 interested, and 35 appointments booked. - January 7, 2025 – Threatened the WooSender team with writing negative reviews on BBB and Trustpilot if a refund was not issued. Final All-Time KPIs: - List added: 6,750 - Validated: 5,290 - Responded: 5,290 - Interested: 392 - Appointments: 150 WooSender successfully facilitated communication with 78% of leads well above the 20% industry average for cold lists. However, internal challenges within the team, including missed meetings and lack of incentive, impacted outcomes. It is disappointing to see our team publicly criticized despite offering continued support and an option for early contract termination outside the agreed 90-day cancellation window, which was declined. We remain open to discussing our service performance and invite anyone with concerns to contact [email protected].

Reply from Woosender AIJan 8, 2025

Thank you so much, Jenn! We’re thrilled to hear that Rui Lin provided you with such excellent and responsive support. Our team takes pride in making sure our customers feel prioritized, and feedback like yours keeps us motivated. If you ever need anything else, we’re here to help!