Great
Based on 76 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WooSender’s AI will help you connect with more leads and close more deals through SMS, Email, Live Chat, Phone Calls, and much more!. Say goodbye to empty sales calendars and hello to a thriving pipeline every single day!
Woosender AI (woosender.com) has 76 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
76 approved reviews, newest moderated first
Chase C.
Why can't I rate this zero stars? Beware of this company. We used it for 6 months with absolutely zero sales, and politely asked to end service but they refused to end the contract. The service isn't even true AI, it is just manually programming scripts in. AVOID AT ALL COSTS!!
Matthew H.
Woosender is an amazing product. It allows us to connect with multiple prospects quickly. The AI learning helps build responses and clients get answers faster than ever. Rafael our internal contact is amazing! He ensures we stay compliant and brings great ideas to help our business.
Reply from Woosender AINov 18, 2024
Thank you so much for your wonderful review! We’re thrilled to hear that WooSender has helped you connect with prospects efficiently and that our AI features are making a positive impact by delivering faster responses. We’re also delighted to know that Rafael has been a valuable resource for your team, ensuring compliance and sharing insightful ideas to boost your business. Your success is our priority, and we’re honored to be a part of your growth. Thanks again for choosing WooSender, and we look forward to continuing to support your journey!
Jon M.
This business is a total fraud. I paid $5,000 upfront, and they failed to deliver anything they promised. After 30 days, it was clear that the salesperson, had blatantly misrepresented their services. Do yourself a favor and avoid this dishonest company at all costs.
Reply from Woosender AINov 5, 2024
Thank you for taking the time to share your feedback. At WooSender, we are committed to developing customized solutions for each of our clients and delivering exceptional results. We’re sorry that our approach did not meet your expectations. We’d like to address your concerns directly. Throughout our engagement, we took careful steps to understand your business objectives, including offering a complimentary billing delay to help allow your team time to implement our recommendations to get your campaign TCR approved. We crafted a strategy focused on optimizing your outbound list and campaign strategy as the most effective and sustainable path toward your objectives. Specifically, we recommended that you follow our recommendations to get you TCR campaign approved but found that your team failed to make the suggested changes required to get the campaign reviewed, as the Opt In Form and Correct Business Number were not updated. In our discussions, we highlighted the competitive landscape and recommended meeting with our team to best optimize and create a cohesive team strategy, which aligned best with the goals and limitations you set. Alternative strategies were presented for more aggressive positioning, but we wanted to be clear about the investments and competitive adjustments needed to achieve those results. You chose instead to remove support from your account and to move from our Platinum plan to our Gold plan. Our team worked diligently to design a plan that respected your preferences while aiming for the best possible outcome. Marketing success relies heavily on the market environment and the ability to adapt, and while our recommendations were structured to maximize impact within your guidelines, the results depend significantly on these external and internal factors. Additionally, you have consistently reached out to our team insisting on a refund, but you have been unable to share any part of our contract that we have not fulfilled. As per our contract we do not provide refunds, and in this situation, we cannot provide a refund because your team did not fulfill their end of their obligations. At WooSender, we pride ourselves on delivering data-driven strategies that have proven successful for a wide range of clients. While we regret that this approach didn’t meet your expectations, our commitment to transparency and results-oriented solutions remains unchanged. For anyone considering our services, please understand that we prioritize realistic, data-backed recommendations and that every client strategy is unique. If you have further questions, we’d be happy to discuss them.
Tyler W.
Excellence!
Reply from Woosender AIOct 23, 2024
Thank you so much for your kind words! We're thrilled to hear that WooSender is delivering the results you're looking for.
Jay B.
It does what it says it will do, and the support team is great. They help you up the learning curve, and continually help tweak things to make the yield better and better.
Reply from Woosender AISep 5, 2024
Thank you so much for your kind words! We're thrilled to hear that WooSender is delivering the results you're looking for and that our support team has been there to assist you every step of the way. Our goal is to make sure our platform not only meets your expectations but continues to improve your workflow and yield over time. We're here to help you succeed and are always happy to assist with any tweaks or optimizations to get even better results. Thanks again for being part of the WooSender family!
Sarah C.
Daniel is amazing, he's so helpful and we enjoy working with him!
Reply from Woosender AISep 5, 2024
Thank you so much for the kind words! We're so glad to hear that Daniel has been such a helpful part of your experience with WooSender. We take pride in our team's dedication, and it's great to know you enjoy working with him. We'll be sure to pass along your praise to Daniel—he'll be thrilled! Thanks again for choosing WooSender, and we look forward to continuing to support your success!
Nicole S.
Woosender has helped us capture leads that were previously falling through the cracks. Waleed specifically has been amazing when it comes to monitoring our account, doing weekly calls with us, and helping us build out additional campaigns so that we can use woosender follow up in several different marketing channels to increase our conversion rates and ROI. Highly recommend!
Reply from Woosender AIAug 20, 2024
Thank you so much for the kind words! We're thrilled to hear that WooSender has been instrumental in helping you capture leads and prevent them from slipping through the cracks. It's fantastic to know that Waleed has been able to provide valuable support through account monitoring, weekly calls, and campaign building across different channels. We’re committed to helping you maximize your conversions and ROI, and we’re so happy to be a part of your success! Thanks again for the recommendation – we look forward to continuing to support your growth!
Muhammad Z.
Rui made our journey smooth and easy, Appreciate all the support we're received from you
Reply from Woosender AIAug 16, 2024
Thank you so much for the kind words! We’re thrilled to hear that Rui was able to make your experience with WooSender smooth and easy. Our team is always here to provide the best support, and we're happy to know we met your expectations. If you ever need anything in the future, don’t hesitate to reach out—we’re always here to help!
