Reply from worldpressit.comMar 22, 2024
Hello, I am sorry to hear about your experience.
Both of these themes were just checked by our team and are confirmed to work, I am more than happy to work with you to ensure complete satisfaction and complete functionality. We have 80,000+ users, 5 years of operation, over 6,500 products and almost 250 5-star reviews (you being one of very few bad ones, unfortunately), so we are very confident in the quality of our items and if an issue happens and there's an actual rare problem, our support team is helpful, prompt and professional, ready to solve your issue in no time or return your money if an error/issue is our team's fault and isn't fixable. Yet I cannot find a single point of contact from you on any readily available channel: Live chat, tech tickets, email or email replies.
Please contact me directly on [email protected] expressing the precise issues and I am sure we will reach a suitable resolution.