Poor
Based on 27 reviews
XCEL Solutions2.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Insurance professionals in all 50 states count on XCEL to get licensed and stay licensed. We provide insurance pre-licensing, exam prep, and continuing education for Life & Health, Property & Casualty, and Personal Lines — online self-paced, livestream, or in person.Our 3-Part Training Process combines a state-specific pre-licensing course, a focused prep review, and weighted exam simulators that mirror your state exam, built on a research-based learning approach. Complete it and meet the readiness benchmark, and you're backed by our XCEL Pass Guarantee.Our courses are developed by insurance training experts averaging 20+ years of experience, using psychometrics and research-based practices to improve student outcomes. Rubi, our AI study partner, is built from XCEL's own curriculum — ask questions, get instant explanations in multiple languages, and reinforce weak areas as you go.Every course matches your state's exam syllabus and lines of authority, so you never study material that does not apply to your license. Whether you're earning your first license or renewing an existing one, XCEL gives you state-approved coursework, flexible formats, and support at every stage of your insurance career.
XCEL Solutions (xcelsolutions.com) has 27 customer reviews on Folks Told, with an average rating of 2.0 out of 5.
Showing 5 reviews with 5 stars · Clear filters
Matt R.
If you put forth the effort and study by going page by page, paragraph by paragraph, chapter by chapter and review the sample questions, you'll pass on your first try. But you have to have the desire to understand how insurance works.
media
First off, I would like to give the glory and honor to my Lord and Savior, Jesus for giving me good health and a sound mind to pass my New Jersey Accident and Health test on the first attempt. I also thank him for directing me to Xcel Solutions prelicensing course. In spite of the negative reviews, their low rating here and on other platforms, Xcel Solutions had prepared me well for the NJ Accident and Health exam. This is the first online self study course of a complex subject I've taken and finished outside a class setting. It works if you do. If you haven't already, you will read that they are a scam. They are NOT a scam in any shape or form. You will read that their course material is the worst grammar, horrible to read, and so on, it IS NOT. Did I have some challenges understanding certain content? just a little, but for the most part, the content they provided was solid and right on point. Side note: I was told that their website will be updating soon, which means those minor errors will be corrected. What they have done well was reduced a large amount of study material into bite size pieces, making it less demanding to absorb what is already a large and complex subject matter. Although some chapters could use further breakdowns, it is better than all the other prelicensing courses I've seen. So for all of the people you see complaining about baseless things, it's NOT Xcel Solutions. It's them. You have to put in the work to pass. XcelSolutions has all the tools for you to do just that. What would I suggest Xcel Solutions do for a better customer experience when updating their site? Have a night and day mode to toggle either preference. I have floaters, so night mode would make it easier to get through. A bookmark function to return to the areas needing more study time and understanding. Prevent the site from timing out too soon and provide a "are you still there" notice, or just have no timer. It doesn't matter if they are there or not because they will have to read the material in order to complete the course. In other words, timing it out has no benefit to anyone, it is only frustrating to the user. Create your content in easy to understand terms, which you have for the most part. Because XcelSolutions well prepared me for the accident and health exam, I am now taking their Property and Casualty course, and it is definitely well written, more simplified, underlined, and bolded with important areas. The P&C course is a much more pleasant read and structure. With that said, I highly recommend Xcel Solutions over any other prelicensing course for your insurance prep exam. Thank you Xcel Solutions for helping me pass my exam.
Cristo L. B.
I am writing an honest review from a test-takers perspective. I bought the XCEL P&C Producer pre-licensing exam material because my Agent recommended it. I dug in and my initial impressions were that it sucked. I have passed 5 exams now using various pre-licensing applications. This is by far the worst I have used. The content is linear, which means that you have to go through the content in order. For instance, if you get stuck on a practice test or chapter test, you cannot go further into the content until you pass the test. It is very easy to get stuck. The problem is that the content is only leased to you. After 30 days, you have to buy an extension. Nowhere when you make your purchase does it state that this is only a 30 day lease. You only find that out AFTER you pay for the program. Unlike other companies, here, everything is digital. There are no PDFS, no pdf downloads, no books. Everything is one screen at a time. I would prefer to have all of the content downloadable. I am very hands on, and I do not like having to stare at a computer. With all of that said, I was able to make it through all of the content in about 2 weeks and I took the exam and passed it the first time. In fact, I had an hour left on the clock. Most of the information was thoroughly covered in the Xcel program, but you have to grind through the material. I don't like the format of the material, but I passed the exam replying solely on the Xcel content, and that's the reason I am giving it 5 stars. It is not a scam. It works.
cjay
ANYONE FROM GLOBAL LIFE PLZ TO NOT PAY ANY MONEY TO THEM !!!!!!!!!!!!!......THEY ARE A SCAM!!!!!!!!!!
Bobby H.
This company is NOT a scam. It is an insurance pre-licensing education service. I used them and they did not steal any information of mine. It is a VERY reputable pre-licensing online school for insurance agent licensing. Whoever wrote the review suggesting they are a scam is 100% incorrect.
