YourGreenHousesReviews of yourgreenhouses.com

Thank you, Chris, for the phone calls, communication and follow through in getting this greenhouse delivered to me. Chris is a huge asset to this company. I am looking forward to getting this new greenhouse delivered and erected.

So as all reviews I read most have to take what you read with a “grain of salt”. My Nordwood came in about 2 weeks ago after months of waiting for it and it came in less than perfect condition. After contacting the company Chris reached out to me directly from his cell phone and did all he could to resolve my issues. I had an extremely tight timeline on the assembly of this absolutely beautiful structure. His care and follow up are the only reason I am still a customer. He was spectacular. Nothing is perfect especially when you freight ship stuff. But follow thru on promises made is in my opinion all a person has. And Chris was the best. Thank you Chris!

I made an order in September of 2025 with an email confirmation stating the order would be delivered by November. I contacted them in January- they told me the order was at their Florida warehouse. I contacted them in April. Then they said my order was in their manufacturing site in Amsterdam (?). They then promised delivery the week of May 22, 2026. I contacted them at the end of that week ( it was beginning to be difficult to get ahold of anyone). Then I was told it would arrive by the end of last week. Tonight I received a text “reassuring me that my order would be delivered as soon as possible”. Of course whomever sent the text is non responsive but the text said questions would be answered during the work week. Delivery is now 7(!) months late - well past this year’s growing season.

DON'T DO IT!!!!! They have TONS of poor reviews because of their delayed orders. My order is almost a month late and no one is responding. Supposedly it was ready for shipping 2 1/2 weeks ago but no tracking number ever came. BUY FROM SOMEONE ELSE!!!

I ordered my greenhouse months in advance. It was supposed to arrive April 20, 2026. I called and emailed multiple times with ZERO response after this date passed and nothing showed up. Finally I left a voicemail saying I was going to file a complaint with BBB and that I was going to report the charge as fraud. Suddenly, I get a call back in 15 mins after that. I was then promised that “my order was in the queue and that it would be sent expedited airfreight”. They also refunded me 15% aggravation fee when it didn’t arrive on time. So.. ok, great. Now I’ve waited. And waited. And waited. Well, fast forward (slow forward?) to now (June 11,2026) and still haven’t gotten a response. Emailed a week ago. Nothing. Emailed again 2 days ago… nothing. Getting ready to really lodge that complaint and call my CC company about how this company does business. Just ridiculous. They only stay in biz from cheap prices they offer as far as I can tell…that is if they actually ship the stuff. The worst part is that I ordered it months in advance!! I wasn’t in a hurry, but they made me miss the entire growing season. Avoid like the plague if you value your sanity.

It would have been nice to have a phone number available to speak with someone directly. Sure I probably would have still done the order on line it was a tad bit confusing that I couldn't add more vents. only to realize you gifted me a second! A major investment. I also wanted to delay the shipping as the timeframe is unknown. Speaking with a person would have prevented such frustration

Romer was very helpful for me to select the right greenhouse and number of vents. Shipping took 4 weeks and arrived 3 weeks earlier than expected. I bought a 40 x 10 classic arch. It was quite the endeavor to assemble. I would rate the instructions at 2.5 of 5 stars. A lot of trimming of panels was required. Overall, I'm happy with the purchase. It's a very solid greenhouse. Now, we will see how it does this growing season!

Great Reputation, excited for the Day Of Arrival! I ordered my small greenhouse for fall and spring plants. Knowing the current logistics complications, the global political and economic situation, I anticipated delays. They have been very diligent to keep me informed of anticipated delays. AND Chris emailed me directly, then responded to my request for a phone call! I have a later "I Need my Greenhouse date" that gives them more flexibility with other orders. Great People to work with!