Average
Based on 354 reviews
YourGreenHouses3.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
YourGreenHouses is a premium greenhouse manufacturer that has been serving growers across the United States and worldwide since 2009. Our greenhouses are produced in Europe and ship directly to your door with free nationwide delivery across all 50 states.We offer three main product lines to suit every space and growing goal. Our polycarbonate range covers compact backyard structures through to large commercial setups. Our Nordwood line combines slow-grown Nordic spruce with tempered glass for customers who want a premium garden room aesthetic. Our Scandiglas range offers high-performance tempered glass structures available in multiple configurations including standard, Accoya, Pyramid, Lean-To, and T-Shape Orangerie.Every greenhouse we sell comes with a manufacturer warranty that varies by model and product line, designed to give you long-term confidence in your purchase. Our support team is available from the moment you place your order through to assembly and beyond.We have served hundreds of thousands of customers across multiple continents over 15 years of manufacturing. Every review we receive helps us improve and serve our customers better. If you have had an experience with us, we want to hear it.
YourGreenHouses (yourgreenhouses.com) has 354 customer reviews on Folks Told, with an average rating of 3.2 out of 5.
354 approved reviews, newest moderated first
Melanie
Nice interactive website. Was able to order with little to no issues.
Reply from YourGreenHousesJun 11, 2026
Hi Melanie, thank you! Really glad the website made the process smooth and easy. Hope you love your greenhouse when it arrives!
Dorothy R.
I spoke to Chris who was very professional and personable. He told me about other customers greenhouses and with standing in weather conditions. Looking forward to receiving my greenhouse.
Reply from YourGreenHousesJun 11, 2026
Hi Dorothy, thank you for the kind words about Chris! We are glad he was able to reassure you and share some real customer experiences. Looking forward to getting your greenhouse to you!
Mark K.
Texted Chris after he sent me a message. I asked him to confirm estimated delivery date. Never heard back.
Reply from YourGreenHousesJun 11, 2026
Hi Mark, we are sorry we did not get back to you after you texted. That should not have happened and we are following up with you directly now to confirm your estimated delivery date.
Jason S.
I’m extra pissed because I built a custom 10x20 concrete pad months ago so I’d be ready when it arrived. Looking through other reviews where people have been waiting since December ‘25 and still haven’t received any news or got the “it will be next month” has been the final straw. Ordered and paid in full 4 months ago and they have yet to give a shipping date, it’s always next month. They don’t answer the phone or emails for information concerning units purchased BUT I found out I can get someone on the phone instantly if I want to ask a question or buy a new unit. There’s clearly a problem somewhere in the supply chain and they’re being dishonest. Maybe it’s a Ponzi scheme where they take all your money and prob invest it in crypto and then when you get frustrated in 7 months they refund your money. Or they’re just crooks. There’s no reason a good business can’t be honest about where your $7500 greenhouse is or any idea of when it will be shipped. I asked for a full refund asap and hopefully that isn’t as hard as it’s been to get any information.
Reply from YourGreenHousesJun 11, 2026
Hi Jason, we are truly sorry for everything you went through. Building a concrete pad in preparation and then waiting four months without a shipping date is completely unacceptable and we understand your frustration entirely. Your refund has been processed and we hope you are able to find a solution that works for your timeline. We are sorry we could not deliver on our promise.
Darrell G.
They made sure I understood the dimensions, they were clear on extra items if desired. Clear picture of cost and delivery. Romer was very accurate with his description of the product, made sure I understood delivery details etc. Thank you very much for your concerns to be upfront and accurate.
Reply from YourGreenHousesJun 11, 2026
Hi Darrell, thank you for the great feedback about Romer! Being upfront and accurate from the start is exactly what we aim for. We are excited for your delivery!
Greg
Very bad ordered the first of the year and have still not received. The point was to order early and get a head start on this year. This has put me a year behind
Reply from YourGreenHousesJun 11, 2026
Hi Greg, we are truly sorry for the extended wait. We know you ordered early specifically to get ahead of the season and we let you down. Your order is currently awaiting carrier pickup and our team will be in touch as soon as that is confirmed. We appreciate your patience more than we can say.
Eric G.
Months and months of waiting for our new greenhouse and it still hasn't arrived, one excuse after another as to why, buyers beware this company is a scam. Nice reply I've heard that excuse at least a dozen times, funny because just yesterday 6/10/26 "Shirley" told me it was still in Europe awaiting pickup... you guys are full of AI Generated responses.. SCAM!!!!
Reply from YourGreenHousesJun 11, 2026
Hi Eric, we sincerely apologize for the delays and the lack of clear communication throughout this process. Your order is currently at our US warehouse awaiting carrier pickup for final delivery. We understand how frustrating it is to wait without a concrete timeline and we are working to get your order moving as quickly as possible. Our team will reach out to you directly as soon as we have a confirmed pickup date.
Sherri G.
Customer service was great!! Got back to me right away and I am very pleased with the outcome of our conversation! Sherri Wasilla AK
Reply from YourGreenHousesJun 11, 2026
Hi Sherri, thank you! Really glad we were able to get back to you quickly and that the conversation was helpful.
