Excellent
Based on 2,847 reviews
YuMOVE US4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us.For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life.You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!
YuMOVE US (yumove.com) has 2,847 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
2,847 approved reviews, newest moderated first
Cathy G.
My vet suggested the product The website is straight forward Ordering is simple I look forward to trying the product for my dog
Reply from YuMOVE USMar 9, 2023
Hi Cathy, thank you for your review. We are thrilled to hear that you had an easy ordering experience! Feel free to contact our Customer Care Team with any questions. Kind regards, Dianivette
Dennis A.
What made my experience great was the customer service I received from Dianivette. She was professional, courteous, and very helpful to find the right product for Sassy my 9yr old female Pitbull. In today's world where people are always in a hurry and no longer just plain nice, Dianivette made my day with her above-and-beyond attitude to help. I feel she would be an asset to any company.And Sassy thanks you as well Dianivette!
Reply from YuMOVE USMar 8, 2023
Hi Dennis, thank you so much for your review. We are so delighted to hear that our Customer Care rep Dianivette made your experience so great and we agree that she's a wonderful asset to our company! Thanks again, Chelsea
Andra H.
My experience has been wonderful with this product. I have tried so many different products that tell you and promise you the moon, and they never worked for me. This will be the first. I never signed up for a monthly prescription, until now. I totally trust this product, and how it performs. It really does the job it is supposed to. Make sure you give it time to work, like it tells you to do. I know you'll be as happy as I am. They will be moving around and happy again.
Reply from YuMOVE USMar 8, 2023
Hi Andra, thank you for your review and we are so delighted to hear that your dogs are moving around and happy again since taking YuMOVE. Stories like these are why we do what we do! -Chelsea
customer
My dog isn't screaming in pain so it must be working.
Reply from YuMOVE USMar 7, 2023
Hi there, we're thrilled to hear that your dog seems to be doing much better since taking YuMOVE! If you have any questions, feel free to reach out to our helpful Customer Care team at 844-901-2099. -Chelsea
Janice W.
Diana was very sweet and very prompt.
Reply from YuMOVE USMar 6, 2023
Hi Janice, thank you for your review. We are so thrilled to know that our Customer Care representative Diana was both kind and prompt with her service. -Chelsea
Vivian
At first I thought she was getting better and that being over 14 years old with a 7 year old injury would still show improvement. It was very small.
Reply from YuMOVE USMar 6, 2023
Hi Vivian, thank you for your review. We are happy to hear that you saw an improvement in your dog! A Customer Care Team member will be in touch shortly to see if the loading amount was properly given. Kind regards, Dianivette
Karen M.
Product reduction was fantastic. I got a notice that my order was being prepared. Then waited a week or so. Then sent a comment asking if evrything was OK and not to worry if it had to be backordered due to high sales; the next day it came in the mail! So I did not get or missed an email telling me product was shipped. Still very pleased with product and my dog actually eats them.
Reply from YuMOVE USMar 6, 2023
Hi Karen, thank you for your review. I apologize for this inconvenience as our warehouse is having technical difficulties which has disallowed them from automatically adding shipping information. However, I am thrilled to hear that you received your order in the mail! Feel free to contact our Customer Care Team with any questions. Kind regards, Dianivette
Debra S.
Saw difference after ran out.
Reply from YuMOVE USMar 6, 2023
Hi Debra, thank you for your review. I am happy to hear that you noticed a positive difference in your dog since being on YuMOVE! Feel free to contact our Customer Care Team with any questions. Kind regards, Dianivette
