Excellent
Based on 2,847 reviews
YuMOVE US4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us.For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life.You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!
YuMOVE US (yumove.com) has 2,847 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
2,847 approved reviews, newest moderated first
Deborah M.
So far, these capsules do Not calm my dog
Reply from YuMOVE USMar 6, 2023
Hi Deborah, thank you for your review. I am sorry to hear that you believe that the YuCALM chews did not work on your dog. A Customer Care Team member will be contacting you shortly. Kind regards, Dianivette
Ken S.
dogs absolutely love it
Reply from YuMOVE USMar 6, 2023
Hi Ken, thank you for your review. I am thrilled to hear that your dog are loving YuMOVE! -Dianivette
BEN B.
I ordered on 24 Feb. It is now 3 Mar, and my order does not show it has shipped on the website. This seems kind of slow. Update: I really like the product and my dogs are doing well. My concern was I was running out and my order was not moving. As soon as they found out, they shipped immediately.
Reply from YuMOVE USMar 3, 2023
Hi Ben, thank you for your review. I apologize for this inconvenience as our warehouse is having technical difficulties which has disallowed them from automatically adding shipping information. After checking, I can confirm that your order is out for delivery via USPS. A Customer Care Team member will be in touch shortly with all of your tracking information. Kind regards, Dianivette
Wendy H.
Help me keep my pup on yumove
Reply from YuMOVE USMar 3, 2023
Hi Wendy, thank you for your review. We are so happy to hear that YuMOVE helps keep your dog on track! Kind regards, Dianivette
Pam V.
Great service, great product as usual!
Reply from YuMOVE USMar 3, 2023
Hi Pam, thank you for your review. We are thrilled to hear that you're a fan of YuMOVE and that our Customer Care Team was able to help you out! Kind regards, Dianivette
Kimberly
Thank you for your excellent customer service experience from the first minute of ordering through receiving my products. Well done and just the right way to retain customers !!
Reply from YuMOVE USMar 3, 2023
Hi Kimberly, thank you for your review. We are thrilled to hear that our Customer Care Team was able to help you out! Kind regards, Dianivette
Rose M W.
i placed order Feb 24th. I have never got an email for my order, no response at all. The 51.32 cleared the bank Feb 24th. This is unacceptable. If my order cannot be sent ASAP I want the total refund of 51.32. I ordered Yumove joint health supplements for senior dogs.
Reply from YuMOVE USMar 2, 2023
Hi Rose, thank you for your review. I apologize for this inconvenience as our warehouse is having technical difficulties which has disallowed them from automatically adding shipping information. I can assure you your package was shipped on February 27th, 2023 and is en route to your listed address. A Customer Care Team member will be in touch shortly with all of your tracking information. Kind regards, Dianivette
Sharon T.
I couldn't get into my account and needed to reorder. I called and a very friendly girl helped me activate my account and also placed my order all within minutes. My Vet suggested to try YuMove and I am seeing an improvement.
Reply from YuMOVE USMar 2, 2023
Hi Sharon, thank you for your review. We are thrilled to hear that you are able to get into your account and that our Customer Care Team was able to help you out! Kind regards, Dianivette
