Excellent
Based on 491 reviews
ZIP Moving & Storage4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ZIP Moving and Storage provides relocation and storage needs. Our success is based on a foundation of highly trained workers and a committed management team. We are characterized by speed, skill, and above all, experience gained in the many years moving homes and offices. In addition, ZIP Moving and Storage offers a high level of professionalism through fair and respectful communication with clients so that both parties have a pleasurable experience.
ZIP Moving & Storage (zipmoving.us) has 491 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
491 approved reviews, newest moderated first
Meri-Tate V.
The movers were efficient and secure and transporting and packaging up my items. They placed them and assembled them as asked. With their organization, as well as my cooperation, the move took half of the estimated time to complete.
Reply from ZIP Moving & StorageOct 21, 2024
Dear Meri, The whole crew really appreciates you taking the time out of your busy schedule to leave us such a nice review.
Esther
Great communication, on time, professional.
Reply from ZIP Moving & StorageOct 21, 2024
Dear Esther, We are so thankful for having amazing customers like you! Enjoy your new home!
customer
Movers were very nice and efficient on both ends. Office kept me informed of timing.
Reply from ZIP Moving & StorageOct 19, 2024
Dear Wendy, Thank you so much for your kind words! We're thrilled to hear that our movers were efficient and respectful on both ends of your move. It’s great to know that our office team kept you well informed throughout the process. We appreciate your trust in Zip Moving and Storage and are glad we could make your move a smooth experience! If you ever need assistance in the future, don’t hesitate to reach out.
Diane
Excellent experience from beginning to end. Easy to arrange and movers were professional and personable. Price was reasonable.
Reply from ZIP Moving & StorageOct 19, 2024
Dear Diane, Thank you so much for your kind review! We're thrilled to hear that your experience was excellent from start to finish. It’s great to know that the process was smooth, and our team provided professional and personable service. We always strive to offer competitive pricing while delivering top-notch service. We appreciate your feedback and look forward to assisting you again in the future!
rosemary
I have moved myself as well as my daughter many times. This was the best experience I have ever had. The service was scheduled very quickly for a move in under a week. The cost proposal was reasonable given the distance was half a mile from point A to point B. The load-out and move-in were done extremely well. I'd highly recommend Zip Moving. Mark was terrific.
Reply from ZIP Moving & StorageOct 18, 2024
Dear Rosemary, We are so thankful to have you as a customer! We pride ourselves in being the experts in moving from our office staff to our movers, and we want every customer to have a smooth experience. Thank you so much for taking the time to write us a review! Enjoy your new home! P.S. Give your friends and family a stress-free move and take part in our amazing referral program. You'll earn $50 for local and $100 for a long-distance move. If you haven’t already, please follow us @zipmovingandstoragedmv on Instagram for promo codes.
Adriena J.
On time, courteous and very careful.
Reply from ZIP Moving & StorageOct 18, 2024
Dear Adriena, We will be sure to pass on this great review to our crew. Thank you for being an awesome customer!
customer
Movers were fast and efficient. The only thing I didn’t like is that they didn’t assemble my bed
Reply from ZIP Moving & StorageOct 18, 2024
Dear Danielle, Thank you for your feedback! We're glad to hear the movers were fast and efficient. We apologize for the inconvenience regarding the bed assembly. It's our goal to make every move as smooth as possible, and assembly should have been included. Kindly contact our Customer Service department at 855-947-6543, so we can address this and improve your experience. We're here to help!
customer
Friendly service, upfront with prices and gentle with the furnishings. Thank you!
Reply from ZIP Moving & StorageAug 30, 2024
Dear Lisa, Thank you! We're thrilled to hear that you appreciated our service and approach. Your satisfaction is our priority, and we're glad we could make the process smooth and worry-free for you. If you ever need anything in the future, we're here to help!
