Average
Based on 704 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Airport Center Express LAX, we understand that parking your vehicle at our covered garage is not your final destination, but we can still make it quick and convenient. With our private 24-hour shuttle service to LAX every 15-20 minutes, our facility and our nearby location on Century Boulevard, Airport Center Express LAX makes us a top choice for Los Angeles Airport Parking. We offer over 2600 self parking spaces and a friendly on-site staff to assist you.
Airport Center (airportcenterparking.org) has 704 customer reviews on Folks Told, with an average rating of 3.5 out of 5.
704 approved reviews, newest moderated first
Paulo
Quick and easy; not too long a wait at the airport for the shuttle; good price
Reply from Airport CenterDec 15, 2016
Hi Paulo, I just wanted to say thank you for the 4 star review. We appreciate your business and look forward to seeing you again. Michael Hibbert General Manager
Richard
Waiting for pick up after plane arrival is lengthy.
Martin
Price and parking space availability as acceptable, however, the main elevators at this location have been inoperable for weeks (possibly months). Poor signage as to the location of the "alternate" elevators was frustrating while hauling luggage around the parking area in search of the "east elevators". I hoped that when I returned ten days later subsequent to the end of my trip that the elevators would be operational. Unfortunately, I was disappointed.
Larry
Airport Center Express has generally good facilities and shuttles are reliable. Also close to LAX. Sometimes difficult to find a parking space and elevators not always working
Reply from Airport CenterDec 15, 2016
Hi Larry, I just wanted to say thank you for the 4 star review. In regards to your concern, we have new signs and elevators coming shortly. We appreciate your business and look forward to seeing you again. Michael Hibbert General Manager
greg
This lot is almost always full and the elevators seem to be out of order often. The shuttle drivers (not all, but some) are rude. I've had them blow by me at the airport curb on a number of occasions despite the fact that their bus was not even close to full. This is only made worse by the fact that they don't have as many buses as other parking lots.
James
Long waiting at airport
Reply from Airport CenterDec 15, 2016
Hi James, I am really sorry you had a bad experience. Someone will reach out to you about your concerns offline. Please keep an eye out for an email. Thank you for your business. Michael Hibbert General Manager
Hiroshi
Need to bigger sign to access parking
Reply from Airport CenterDec 15, 2016
Hi Hiroshi, I just wanted to say thank you for the 5 star review. We are looking to get some large signs on our building this upcoming year. We appreciate your business and look forward to seeing you again. Michael Hibbert General Manager
Jennifer
My husband and I travel a lot. We have used several of the different parking services around LAX and we found that this has been the best experience. The location is close to the airport. We never have to wait long to get a shuttle to the airport and when we get back, they are consistently the quickest to pick us up. My only issue is that they seem to always have one of the elevators down in the parking garage. Not a deal breaker though.
Reply from Airport CenterDec 15, 2016
Hi Jennifer, I just wanted to say thank you for the 5 star review. In regards to your concern, our elevators are getting modernized and are almost finished. We appreciate your business and look forward to seeing you again. Michael Hibbert General Manager
