Average
Based on 704 reviews
Select a bar to see only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Airport Center Express LAX, we understand that parking your vehicle at our covered garage is not your final destination, but we can still make it quick and convenient. With our private 24-hour shuttle service to LAX every 15-20 minutes, our facility and our nearby location on Century Boulevard, Airport Center Express LAX makes us a top choice for Los Angeles Airport Parking. We offer over 2600 self parking spaces and a friendly on-site staff to assist you.
Airport Center (airportcenterparking.org) has 704 customer reviews on Folks Told, with an average rating of 3.5 out of 5.
704 approved reviews, newest moderated first
Dr. J.
I received superior services last time I packed with you.
Reply from Airport CenterDec 15, 2016
Hi Dr. James, I just wanted to say thank you for the 5 star review. We appreciate your business and look forward to seeing you again. Michael Hibbert General Manager
Wendy
I have been parking here for years and recommend it to all my friends who need airport parking. I like the online reservation system and the text system for pick up. Lately the shuttles have taken awhile, but I am attributing that to holiday travel. The parking structure elevators were out of order for a month and I never found the alternate, so took the stairs which I like and am able to do. Shuttle drivers are very helpful and pleasant.
Reply from Airport CenterDec 15, 2016
Hi Wendy, I just wanted to say thank you for the 4 star review. In regards to our elevators we should have new ones shortly. We appreciate your business and look forward to seeing you again. Michael Hibbert General Manager
Rod
This place is convenient and fairly priced, but has always had crappy elevators. One has been down for weeks undergoing repairs.
Reply from Airport CenterDec 15, 2016
Hi Rod, We appreciate your feedback and business. I do apologize for your experiences with them. We are currently underway with a modernization. We are hoping this will alleviate the broken elevators and also make for a great customer experience. We are hoping to have the project completed soon. Thank you for your patience. Michael Hibbert General Manager
Delaura
Best place to park and get your ride to airport never a bad idea to use them
Reply from Airport CenterDec 15, 2016
Hi Delaura, I just wanted to say thank you for the 5 star review. We appreciate your business and look forward to seeing you again. Michael Hibbert General Manager
Michael
Rides to and from LAX are available with wait times that are reasonable.
Reply from Airport CenterDec 15, 2016
Hi Michael, I just wanted to say thank you for the 5 star review. We appreciate your business and look forward to seeing you again. Michael Hibbert General Manager
Mary A.
Customer service people were very helpful. Convenient and reasonable.
Reply from Airport CenterDec 15, 2016
Hi Mary Ann, I just wanted to say thank you for the 5 star review. We appreciate your business and look forward to seeing you again. Michael Hibbert General Manager
craig
Their rates were the best The covered parking was well protected The transportation to and from the airport was excellent. We will always park our vehicle at Airport Center when flying out of LAX
Reply from Airport CenterDec 15, 2016
Hi Craig, I just wanted to say thank you for the 5 star review. We appreciate your business and look forward to seeing you again. Michael Hibbert General Manager
Catherine
We drove through the entire building and could not find a spot. Went to booth and girl called manager. He had us park in a reserved spot. Will not book with them anymore. Manager and cashier were very polite and couteous.
Reply from Airport CenterDec 15, 2016
Hi Catherine, I am really sorry you had a bad experience. Someone will reach out to you about your concerns offline. Please keep an eye out for an email. Thank you for your business. Michael Hibbert General Manager
