Average
Based on 751 reviews
AliMed3.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AliMed is a leading provider of medical supplies, healthcare products, and ergonomic solutions serving all segments of the healthcare market including hospitals and clinics, nursing homes and long-term care facilities, private medical practices, therapists, and more. We offer an extensive range of trusted products from top brands, ensuring that our customers have access to the best value and selection. Enjoy the convenience of "one-stop shopping" as you browse through our comprehensive collection online.
AliMed (alimed.com) has 751 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
751 approved reviews, newest moderated first
customer
polite and new product
Reply from AliMedAug 27, 2018
We appreciate you taking the time to provide feedback. AliMed's goal is to provide exceptional customer service and high-quality product offerings to all customers - and it seems like we have met that goal with you! Thank you, The AliMed Team
Kelly
Amazing customer service, products, and delivery times. Keep it up!
Reply from AliMedAug 23, 2018
Thank you for providing feedback for us, Kelly! AliMed aims for exceptional customer service, high-quality product offerings, and quick delivery times. Knowing that you've received that kind of service on your recent order shows that we are hitting all of our goals. With appreciation, The AliMed Team
Steve L.
Timely, efficient and polite work. I would recommend to all.
Reply from AliMedAug 23, 2018
Hi Steve, We appreciate you taking the time to provide feedback for us. We strive to be timely, efficient and polite to all customers that order from us. And your recommendation for AliMed is certainly one of the greatest compliments we can receive! Looking forward to doing more business with you in the future, The AliMed Team
K. F.
Easy order, easy pay and speedy shipping. Good company.
Reply from AliMedAug 21, 2018
We are grateful for your feedback. AliMed prides itself on easy ordering, payment & quick shipping - knowing we delivered and met everything that we promised is certainly what we like to hear! With appreciation, The AliMed Team
Karen
The items I purchased are a good idea but are really too flimsy to make a difference. Also they are difficult to put on.
Reply from AliMedAug 13, 2018
Hi Karen, We appreciate you taking time to provide feedback for us. We strive to make sure that our products fit the needs of all our customers, and it seems like we've missed that mark for you. You review & information have been forwarded on to our customer service team for review. Should you have any questions in the meantime, please email the team at: [email protected]. Sincerely, The AliMed Team
Philip and Peggy M.
We appreciate the variety of leg splints that were offered. However, we have two points that made ordering difficult. My wife was advised to purchase some leg splints to try to bring her legs and feet relief from her MS, but nothing specific was suggested since this is a personal thing. She discovered your company and the variety of splints. When she read the guidelines for ordering and returning, what she had to do was order one of two different kinds to try and determine what would work for her. This was made difficult since one can't open a package and return it and then we'd also be subject to a 20% restocking fee and shipping fees for the one returned, She tried to evaluate each based on what they looked liked rather than functionality and comfort because she couldn't open the packages. Then we had to return one at a loss to us due to the postage and restocking fee, and order one of the kind she tried. It just seemed very customer unfriendly to go through these hoops to try to find something that is going to work to bring relief. A podiatrist isn't going to recommend a specific splint because it is such a personal matter.
Reply from AliMedAug 9, 2018
Hello Phillip & Peggy, We appreciate you taking the time to provide feedback for us. We apologize for the experience that you had with us, however it's customer like you that show potential issues our customers are facing with us. We have passed your information onto our customer service team. However, should you have any additional questions, please reach out. The customer service email is: [email protected]. Sincerely, The AliMed Team
Heather Levine OTR/L, R.
Robin Germain goes above and beyond to help me get the equipment I need for my rehab units! She is so wonderful to talk to and always keeps me updated on pricing and specials.
Reply from AliMedAug 9, 2018
Hi Heather, Thank you for taking the time to provide such a great review for us! AliMed considers it's customer service team as the hub of the company, and prides itself on exceptional customer service. Knowing that's the kind of service you've received from Robin is exactly what we like to hear! Looking forward to doing more business with you in the future, The AliMed Team
customer
responsive and prompt
Reply from AliMedAug 7, 2018
We are pleased to hear about your recent experience with us. AliMed aims to make sure that every customer is met with responsive & prompt service- and we are glad to have met that mark with you. With appreciation, The AliMed Team
