Average
Based on 751 reviews
AliMed3.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AliMed is a leading provider of medical supplies, healthcare products, and ergonomic solutions serving all segments of the healthcare market including hospitals and clinics, nursing homes and long-term care facilities, private medical practices, therapists, and more. We offer an extensive range of trusted products from top brands, ensuring that our customers have access to the best value and selection. Enjoy the convenience of "one-stop shopping" as you browse through our comprehensive collection online.
AliMed (alimed.com) has 751 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
751 approved reviews, newest moderated first
customer
Excellent customer service. Complete satisfaction is their goal.
Reply from AliMedFeb 5, 2018
Thank you for providing feedback for us. We are pleased to hear about your experience, and are constantly striving to make sure our customers are satisfied with their purchases from beginning to end. With appreciation, The AliMed Team
Leobardo A.
No issues! Great customer service!
Reply from AliMedFeb 1, 2018
Hi Leobardo, Customer service is unquestionably a big part of AliMed, and we are glad to hear about the service they've provided! We are constantly working hard to ensure that our team is serving remarkable service to all customers. Looking forward to doing more business with you in the future! The AliMed Team
Charles P.
Very friendly, prompt, and accurate service
Reply from AliMedFeb 1, 2018
Hi Charles, We appreciate you taking the time to let us know how we are doing. Being prompt, friendly, and accurate are certainly traits AliMed likes to be described as! We look forward to providing more of this to you and other customers in the future Thank you, AliMed
Mitch K.
No notification of items on back order Handling charge is excessive I find some customer service people to be excellent and others not so much
Reply from AliMedFeb 1, 2018
Hi Mitch, Thank you for taking the time to submit your review, Feedback helps us tackle issues and we are constantly working on improving our practices. We have shared this information with our customer service team. However in the mean time if there are any questions surrounding your order, please contact [email protected] Sincerely, AliMed
Market Square Health Care Center--Patti C.
excellent. polite customer service. quick delivery.
Reply from AliMedJan 30, 2018
Thank you for taking the time to submit a review. Remarkable customer service & fast delivery on orders is what AliMed strives for. Receiving your feedback shows that we are doing the best for our customers. Looking forward to doing business with you in the future, AliMed
customer
Always good to work with and dependable
Reply from AliMedJan 30, 2018
Thank you for taking the time to share your feedback. AliMed strives to be reliable and ensure all of our customer's needs are met. We look forward to serving your and your business in the future. With appreciation, AliMed
customer
Great customer service
Reply from AliMedJan 30, 2018
AliMed aims to provide exceptional customer service, and we are pleased to hear about your experience. Thank you for taking the time to share your feed back with us, it is certainly appreciated. Looking forward to doing business with you in the future. -AliMed
Maranda Lauzon (.
When we send in orders, the response time is very quick, however, our instructions are not always followed. We always ask for a ship complete because we pay a flat fee every time a package crosses the border. If we have two items on an order and they don't ship together, we are charged double fees. The second issue occurs when there is a problem with an item or shipment. We will get an initial acknowledgement but then no follow-up, even when we ask for repeated updates. Even when it gets to a 'superior', the responses are far from adequate. That leaves us with a sour taste in our mouth and makes us hesitate when recommending your products.
Reply from AliMedJan 30, 2018
Hi Evelyn, Thank you for taking the time in writing a review for AliMed. The feedback is appreciated as we are constantly working towards bettering the business for our customers. I've passed you account information along to our Customer Service Team so they have the ability to look into this a bit further and reach out to you. Sincerely, AliMed
