Aon Affinity Travel PracticeReviews of aontravelclaim.com

We had an unexpected hospitalization before our cruise took off for one member of our group and Aon was very easy to work with getting a refund for them. Thank you!!

This was the first time I had to file a claim, and I was uncertain about how difficult or easy the process would be. Obtaining the required information was difficult, not because it was required, but because the attending physician and hospital involved were 800 miles away. Contacting the attending physician and the hospital was difficult. Fortunately, my sister inlaw was in a nearby city and was able to drive to their offices and personally request the information to confirm my medical condition, which led to the cancellation of our trip and thus the need to file a claim. So, gathering the information to support my claim went much better than I first thought. Once all the information was received, it took about a week to process our claim. It was another couple of days before receiving payment. From the time we started, it took about 5 weeks to receive our payment. Getting the information took most of the time, and then contacting the cruise line to confirm the costs didn't occur until all the other information was provided.

The hassle free process and promptness in handling the claim.

The process was simple of the requirements for documentation weren’t that bad and refunds were quickly issued once the paperwork is turned in

The claim was processed rapidly without any hassles. We recommend this travel insurance to everyone.

Had to cancel a trip for medical unexpected reason. Friends who had used other travel insurance said “good luck getting a refund”. We had to have one simple paper signed by physician to verify diagnosis. Once we emailed it to them, we had full refund of our flights back into our account within 24 hours. Very pleased with this company.

Everything on your end was handled with extreme efficiency. When phone calls were made, the service reps were easy to work with and always courteous.

Great service. Claim was processed immediately.