Excellent
Based on 99 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Artspan.com is your go-to platform for easily setting up a professional website to showcase and sell your original artwork. Whether you're an emerging artist or an established photographer, our user-friendly tools make it simple to create a stunning online presence. Join our thriving community and start showcasing your work to a global audience in just a few steps. The websites are also integrated into the Artspan Online Fine Art Gallery with features such as AR Live Previews, and Prints-on-Demand (buyers size, frame and mat the prints to suit). Artspan's Online Fine Art Gallery attracts discerning art buyers, collectors, and interior designers seeking unique, high-quality pieces. Connect with art lovers worldwide and explore a curated collection of stunning art available for purchase. At Artspan, we make it easy for creativity to flourish."The first company (formed in 1999) to offer artist-specific websites which are individually branded, easy to set up and customize, and very full-featured. All sites are eCommerce enabled and artists can discount at will. Our customer service is second to none.We are proud to offer more than our competitors and the prices are less. Please visit us: www.artspan.com
Artspan.com (artspan.com) has 99 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
99 approved reviews, newest moderated first
Peter J. K.
Almost from the day they started when we were all young and foolish, any contact/experience with AS has seemed immediate, helpful and personal, particularly the help desk. My grossly inadequate tech skills have been patiently dealt with. The company is constantly innovating in the interest of the artist. This is, unabashedly, a mash note. Artspan is incredible.
Charlotte L.
I love Artspan!! They are so helpful and quick to reply with any support you need! I am a watercolor artist and looked at other sites, but I truly believe that Artspan is the very best website any artist could use. I will never go anywhere else. I will be a lifetime member of this wonderful and supportive Artspan website.
Sue A.
I am a long time collector, looking to "finish off" my collection before I reach my stopping age (lol). I sincerely hope the artists that list on Artspan read this, because the review has nothing to do with Artspan itself and everything to do with the individual artists. I am fed up with prices not being listed. Period. If you cannot bother listing a price, I cannot bother spending the time contacting you. If your prices vary, based on your interpretation of what someone may/can pay after talking to them (who/what they collect, and a short conversation can elicit a lot of information), you're wrong. This seems to be coming a more and more common practice. I'll stick to someone that is confident and prices, every time. Thank you for continuing to give artists a reasonable venue for displaying their work, Artspan!
Reply from Artspan.comOct 17, 2020
Sue Ann, As Artspan founder and director, I could not agree with you more! I don't understand why artists are reluctant to post pricing, and, without a price, the artwork does not even show in the Marketplace. I am working on this, trying to explain the importance of posting a price (not to mention that they can then offer prospective buyers the Augmented Reality Live Preview - a critically important feature allowing buyers to view art - at scale - in whatever room they are standing. Hope you come back in a few months and you can see a lot more work (some of our most interesting artists don't have prices). Also agree about consistency in pricing, it show professionalism. Best, Eric
Miah
Customer service is HORRIBLE. The number I called to see about my payment options keeps changing evertime I click on the number which is really wierd and noe NO ONE IS ANSWERING! I'm so frustrated don't know who to call and how to fix my account this is horrible
Reply from Artspan.comOct 17, 2020
Very sorry to see this and regret the problem. We have support from 9 to 6 ET and check emails at other times. Phone is listed by clicking on Contact at the bottom of the homepage and live chat & email can also be accessed.
Phyllis S.
Artspan.com really is a great service. Friendly and professional support staff respond quickly to any queries. Gorgeous printing and framing available with lots of options to choose from. Easy DIY tutorials. Collections, competitions and other promotional opportunities really demonstrate Artspan's genuine interest in the success of their artists. They have never increased their prices. I really don't know what I'd do without them.
Paola De G.
Great, user-friendly interface, plenty of options to showcase my art and photos. I do recommend Artspan!
Maria R.
I have been using Artspan for about 5 years. I find it to be convenient to use and I am extremely happy with most of its features. I can easily upload new artwork from my laptop or smart phone, add multiple views and share artwork to social media- Love this! For the price this is a really good value. The part I’m not crazy about is the Ecomerce. I find it a little cumbersome. There is no place for customer to input their phone number. I arrange shipping after the sale by calling customer and giving options. With no phone number I have to wait for customer to respond to my email w their phone number. I also don’t like that my sales go through Artspan’s Paypal. For large amounts the wait can be long for the funds to show up in my account.
Reply from Artspan.comOct 17, 2020
Hi Maria, as you know, we vet all sales and that can be important and worth waiting a couple of days. Agree on phone number, will get that done. Best, Eric
Susan H.
I have been a member of the Artspan artist websites since 2014, and am very glad that I chose their platform. My previous experience with building a website was with the iWeb platform, and although I was content with that platform, it was no longer supported by Apple and the program was becoming slightly problematic. Artspan was one of my options at the time, and choosing them turned out to be a good decision. With limited technical experience (but a good eye for design) and using one of their many stylish templates, I was able to build a professional-looking website without too much blood, sweat and tears. I've since tweaked my site in various ways, which is very easy to do, and there are many options. Artspan also offers an artist community, does advertising for their artists and hosts competitions. My experience with their very friendly, knowledgeable and always quick-to-respond Tech Support has been excellent. If your primary expertise is your art, and your technical expertise is a distant second, I think you will be very happy with how you can feature your art professionally using the Artspan platform.
