ATHLEAN-X™Reviews of athleanx.com

Very responsive support staff, including during the 4th of July weekend! Understood my request and my problem from the first email and solved it very promptly.

My husband and I were excited to purchase and try four ATHLEAN-X products as part of our health journey. Unfortunately, we both had a very negative reaction to them. When we reached out to the support team, instead of showing any willingness to help—whether through a partial refund or working toward a reasonable solution—they simply pointed us back to their return policy, with no flexibility or concern. The experience felt dismissive and frustrating, especially given the circumstances. Customer service matters, and this was a complete miss. Would not recommend—we will NEVER use or recommend them again.

I can’t compliment this company enough. From the training programs through the supplemental products through to customer service ( thanks Erica)I had a delivery lost in transit and the customer service sorted it very quickly . They answered my queries very quickly and I felt like a valued customer.

ATHLEAN-X has been extremely helpful in my gaining strength and mobility. Being a senior citizen I pursue learning each day on how to improve my daily strength needs and responsibilities for me, and my family. Michael at ATHLEAN-X has been patient, professional and knowledgeable with all of my questions, even the minor ones and always answers them with a positive tone in a reasonable time. Being an old guy I've always struggled to follow an exercise "plan". JACKED is the first plan that I have followed as close as possible, in many years. I think the reason I'm able to follow the JACKED program is because I made a commitment and I trust the information giving from ATHLEAN-X (Jeff & Michael).

I had an issue and the team fixed it in no time! Tysm, guys!

Not only are the products great but the team is super responsive and helpful

I asked if AX offers a discount for military or veterans...AX doesn't. But, I was shared the small difference between my order and free shipping by Lisa! I thanked Lisa for letting me know and added an extra Mochaspresso.

Erica, the customer support representative I worked with, was very prompt and courteous. She was quick to respond to my issue (a package getting lost), identify what happened, and rectify it; she provided consistent updates along the way until my package arrived. Great services to match the great quality of the products Athlean-X provides!