Excellent
Based on 131 reviews
Barcode Factory4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1994, The BarcodeFactory, (Paragon Print Systems, Inc.), manufactures stock and custom labels for thermal printers, thermal ribbons and all labeling applications. We are a Premier certified partner for Zebra Technologies, Honeywell, SATO, TSC, Datalogic, Citizen and all other major brands of label printers. We also carry a full catalog of barcode readers, mobile computers, POS Systems, ID Card, RFID, Software, and more. We are a full solutions provider, with a focus on customer support, providing value and efficiency for your business.
Barcode Factory (barcodefactory.com) has 131 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
131 approved reviews, newest moderated first
Luke N.
Brandon has been very helpful and kind!
Reply from Barcode FactoryMar 5, 2025
Thank you for the feedback! We’re so glad to hear that Brandon has been helpful and kind. We appreciate your business and look forward to working with you again!
customer
We love the printing supplies we order from here. The staff is very helpful and knowledgeable. Order lead time is quick and pricing is affordable.
Reply from Barcode FactoryMar 5, 2025
We're thrilled to hear that you're happy with our printing supplies and service! Thank you for your kind words about our team. We look forward to continuing to provide you with great products and support!
John
Barcode Factory consistently delivers excellent service. They’re quick to respond, always available to assist, and offer competitive pricing. What truly sets them apart is their foresight in supply chain management—anticipating potential disruptions and keeping us informed. A seamless experience overall—highly recommend!
Reply from Barcode FactoryMar 5, 2025
We truly appreciate your thoughtful feedback! It’s great to hear that our responsiveness, pricing, and supply chain management have made a difference for you. Thank you for your trust and recommendation—we look forward to continuing to support your needs!
Sean M.
Brandon Watt is exceptionally helpful. Responds quickly to requests and very friendly.
Reply from Barcode FactoryMar 5, 2025
Great to hear that Brandon has been so helpful and responsive! We appreciate your feedback and look forward to assisting you again.
Eric S.
Sales customer service is great, they respond quickly and make purchasing process very easy.
Reply from Barcode FactoryMar 5, 2025
We’re glad to hear that our sales team has made the purchasing process smooth and efficient for you! Thank you for your feedback—we appreciate your business!
Tanya V.
Our company has been working with the Barcode Factory and Luke Hess for many years. Luke has always gone out of his way to answer emails, even after normal hours. He is very professional, detailed and easy to work with. His exceptional customer service has always been appreciated and never goes unnoticed.
Reply from Barcode FactoryMar 5, 2025
We truly appreciate your long-standing partnership and your kind words about Luke! His dedication and professionalism are qualities we value, and we’re glad to hear they’ve made a difference for you. Thank you for your support—we look forward to many more years of working together!
Phil G.
Barcode Factory is very helpful with great advice, and they always follow through with promises. Promises made are promises kept. Great company.
Reply from Barcode FactoryMar 5, 2025
We appreciate your kind words! It’s great to know that our team’s advice and commitment have made a positive impact. Thank you for your trust—we look forward to continuing to serve you!
Pedro G.
I have been working with Luke Hess for an extensive number of years now. His customer service is second to none. He finds a way so that the product meets my needs and expectation.
Reply from Barcode FactoryMar 5, 2025
It’s fantastic to hear that Luke has consistently provided top-notch service over the years! We appreciate your loyalty and look forward to continuing to meet your needs.
