Excellent
Based on 131 reviews
Barcode Factory4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1994, The BarcodeFactory, (Paragon Print Systems, Inc.), manufactures stock and custom labels for thermal printers, thermal ribbons and all labeling applications. We are a Premier certified partner for Zebra Technologies, Honeywell, SATO, TSC, Datalogic, Citizen and all other major brands of label printers. We also carry a full catalog of barcode readers, mobile computers, POS Systems, ID Card, RFID, Software, and more. We are a full solutions provider, with a focus on customer support, providing value and efficiency for your business.
Barcode Factory (barcodefactory.com) has 131 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
131 approved reviews, newest moderated first
Stephanie O.
Luke Hess is always prompt to answer my questions and help me get me what I need! He has been a great asset.
Reply from Barcode FactoryMar 4, 2025
We truly appreciate your feedback! It’s great to know that Luke has been quick to assist and helpful in meeting your needs. Thank you for recognizing his efforts, and we’re happy to continue supporting you!
Kathleen T.
5 stars!! Brandon is awesome - always very helpful! Thanks!
Reply from Barcode FactoryMar 4, 2025
Thank you for the 5-star review! We're so glad to hear Brandon has been able to assist you effectively. We truly appreciate your feedback and look forward to future business.
Chris A.
Fast, courteous and professional service. Excellent experience from the owner to the customer service reps. Highly recommend.
Reply from Barcode FactoryMar 4, 2025
Thank you for your kind words! We’re so glad to hear you had a great experience with our team. We appreciate your recommendation and look forward to serving you again soon!
Ricardo T.
I had a fantastic experience with this company, thanks to their excellent service and support. Luke in particular, went above and beyond to assist me. He has been very professional, friendly and knowledgeable. It's refreshing to receive such top-notch customer service. Thanks again, Luke for your outstanding support!
Reply from Barcode FactoryMar 4, 2025
Thank you for your wonderful feedback! We're thrilled to hear that Luke provided you with exceptional service. We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future!
Ryan W.
I've had nothing but great experiences with Barcode Factory. We use many different vendors in our business, but if a product is offered by Barcode Factory they have always been my go to. They always have fair pricing and their staff are knowledgeable, kind, and prompt.
Reply from Barcode FactoryMar 4, 2025
Thank you for your trust and loyalty! We’re so glad to be your go-to vendor and that our pricing and team have met your expectations. We truly appreciate your continued support and look forward to serving you for years to come!
Tom
Y'all are amazing... always a pleasure to work with folks who provide great quality products. We appreciate all the help, specifically custom labels that suit our needs.
Reply from Barcode FactoryMar 4, 2025
Thank you so much for your kind words! We're thrilled to hear that our products and custom labels have met your needs. It’s always a pleasure working with you, and we truly appreciate your continued support!
Daniel F.
Barcode Factory and particularly, Marcus, are great to work with. Very quick to send quotations and always helpful to answer questions. Timely shipping as well!
Reply from Barcode FactoryMar 4, 2025
Thank you for your positive feedback! We’re thrilled to hear that Marcus has been able to assist you efficiently and that you’re happy with our shipping times. We appreciate your business and look forward to working with you again!
A. S.
Our company has ordered from Barcode Factory a few times with high quality service each time. There was a slight issue with the last order, and the staff at Barcode Factory quickly responded. They more than exceeded our expectation with their resolution.
Reply from Barcode FactoryMar 4, 2025
Thank you for your feedback! We’re glad to hear our team was able to resolve the issue quickly and exceed your expectations. We truly appreciate your business and look forward to continuing to provide you with great service!
