Benchmade KnifeReviews of benchmade.com

I've been a knife nut for a long time , I own a few benchmades along with multiple others, I've always liked the quality of benchmade they just feel like we'll made reliable kit. I bought a bugout from benchmade about 2 years ago , it's been my daily carry ever since , anyway I grabbed something else it wasn't long before I regretted not grabbing my bugout, but from daily tough use the blade would get dull and whenever I sharpened it wasn't long before it would dull again. I reached out to benchmade and let me send the knife in for service , I just received it back and it feels like it did when it was brand new , I always loved their quality but after having such a great experience with their customer service they definitely earned a life long customer in me

I put in an order over a month ago. Since that time I have contacted Benchmade 11 times. Something has gone terribly wrong with their customer service. It's all automated responses and one line replies a week after contacting them with incorrect information. We've been buying Benchmade knives for a decade and we've liked them but they aren't the best made knives out there. Our loyalty has died with this last debacle with customer service. The knife was a purchase for our son-in-law's birthday. Obviously he never got it because it was never shipped. A month into it I finally got that answer. I get that customer service isn't something some companies want to put much money into, but Benchmade should know how bad it is. I would gladly share my email chain with them, but they won't write me back just to find out where a knife I bought went so I'm guessing they don't care much on this front either. Awful.

I bought a carbon fiber mini bugout. It has broken 3 times. Has had little use. For $250 bucks this is the worst excuse for a knife I have ever seen! I have a Sog as an everyday knife and I’m pretty rough with it and it has never let me down. I will never buy another benchmade anything!

I've carried Benchmade into combat with the United States Army and also on the streets of Portland Oregon with Portland Police Bureau and civilian. I've worn many hats in my lifetime and Benchmade has been with me on that life journey performing flawlessly. Thank you 🙏

Benchmade are normally good quality knives and my family owns at least a dozen. My son sent one back to get it sharpened and repaired and I waited on hold for an hour and a half and when it was finally my turn it auto disconnected me saying no one was available to take the call for the help line and to send an email. I sent an email and have not heard back for 6 days now. Customer contact and service has definately hit the crapper.

Own several blades and I love the osborne 672 that I got. Adjustable assisted open, and grip are perfect. Bought it at a spot in Julian, ca years ago and its still my beauty. Also got the bushcraft 162, which I love. The weight and balance are a great fit. Gonna purchase the infidel hopefully soon because it’s been on my wishlist forever. Keep up the great work! Love the steel.

I got for my birthday. A mini bug out and a griptilian. The mini bug out is a great knife for bug out. It is light. And has great steel. It is small. It would make a great EDC for the small man or a woman. The griptilian is a good feeling man's knife. I would give 5 stars but they have to be broken in. Now the fixed blades are spectacular. Thanks benchmade. You guys make a good quality USA product that I am proud to own.

I bought a benchmade 42 balisong over 10 years ago and needed new hardware. They told me they would send all new parts and didn't. Then they said I have to pay over $100 to send my knife in for 2 screws that cost them 5 cents just because "Its against their policy to send out internal parts" How the hell is a pivot screw an internal part?? They just lost a customer of well over 12 years because of a couple screws lol!