Great
Based on 756 reviews
Better2Know4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Better2Know is a private healthcare provider and leading sexual health company that helps people test, understand, and manage their health quickly and privately. Offering reassurance and guidance at every stage of the process, with a wide range of confidential and anonymous testing options, including in-clinic appointments, at-home test kits, and our Everywhere service where a clinician can visit you at a location of your choice. Working with accredited laboratories and a network of medical professionals to provide swift, discreet and accurate results with experts available 24/7
Better2Know (better2know.com) has 756 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
756 approved reviews, newest moderated first
Luca F.
Thieves, I turned up to the locations in Marbella and it wasn’t open, I sent proof and “Juan” still tried to say it wasn’t true. I paid for a test and I’ve been very little help every time I’ve messaged them they haven’t replied
Jac
Received great service from Elizabeth. She is a true professional.
Michael T.
Brent Samuels was excellent with great customer service
Anderson O.
Me atendiero bien y estoy esperando la información
Elvis
The admin staff were welcoming, communicative, and organised my appointment promptly. Test results were returned within 4 days, which I appreciated. Regarding cost, there are several pricing tiers: a standard comfort check panel at €300 and a comprehensive panel at €500. I chose the standard option, which in hindsight may not have fully addressed my needs. My main concern is with the follow-up structure. A GP consultation is included - but only if test results come back positive. Because my results were negative, I was not eligible for this follow-up, despite still experiencing unresolved symptoms and health anxiety. This left me without the clinical support I needed to reach a clear resolution. For anyone with ongoing concerns, I would suggest considering whether the included GP follow-up policy meets your needs before booking, or asking whether an additional consultation can be arranged regardless of results.
Baiji S.
Son los mejores ❤️
brad
Brent was Very helpful and really informative and patient
J.P K.
Que super atención .. la mejor .. los felicito x tan excelente servicio
