Great
Based on 756 reviews
Better2Know4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Better2Know is a private healthcare provider and leading sexual health company that helps people test, understand, and manage their health quickly and privately. Offering reassurance and guidance at every stage of the process, with a wide range of confidential and anonymous testing options, including in-clinic appointments, at-home test kits, and our Everywhere service where a clinician can visit you at a location of your choice. Working with accredited laboratories and a network of medical professionals to provide swift, discreet and accurate results with experts available 24/7
Better2Know (better2know.com) has 756 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
756 approved reviews, newest moderated first
Smyth H.
Speedy results at reasonable cost. Posted Blood sample on Tuesday evening... emailed result 13:35 next day. (Wednesday).
Reply from Better2KnowJul 22, 2020
Thank you for taking the time to leave a review Smyth. We were delighted to be able to help you.
lisa 85 el B.
I had a fantastic experience I did 2 types of tests and they were fast with the delivery and as well with the results arrived in 24 hours all the staff of the call center was really friendly and polite they helped me with all my worries and a special thanks to Louise Wright who followed me from begging to the end I will certainly reuse your services thanks again
Reply from Better2KnowJul 18, 2020
Thank you Lisa. We were delighted to help you.
Brenda
I found that my experience with Better2know could not have been better, very helpful, friendly staff. I would not hesitate to use them again.
Reply from Better2KnowJul 15, 2020
Thank you for taking the time to review us Brenda.
Tom S.
I recently needed a COVID PCR test to travel abroad for work. I called Better 2Know to clarify the process and they could have not be more helpful. After speaking with Richard who was extremely helpful and knowledgable I ordered my testing kit which arrived the next morning. Once I sent the test off I received an email to say it had been received and is being tested by Louise who kept me updated the whole way. Following this I revived a email 2 days later with my medical certificate and Pathological test. I couldn't recommend Richard, Louise and Margret enough who assisted getting this done in the most professional and effective manor!
Reply from Better2KnowJul 15, 2020
Dear Tom, Thank you for taking the time to review us. We were pleased to be able to help you.
Customer
Excellent service. Very clear instructions and speedy.
Reply from Better2KnowJul 8, 2020
Thank you for taking the time to review us.
Bill R.
Great service, swift results.
Reply from Better2KnowJul 8, 2020
Thanks for reviewing us Bill. We were pleased to be able to help you.
Matthew J.
Excellent service start to finish, test arrived very fast, emails always answered within minutes followed up by a phone call if required, results returned In under 24hours. I can’t fault their excellent service. Thank you Margaret and Louise for all your help.
Reply from Better2KnowJul 7, 2020
Thank you for reviewing us Matthew, we were pleased to help you.
andy W.
Prompt service and kept informed throughout really recommend
Reply from Better2KnowJul 5, 2020
Thank you Andy, we were pleased to help you
