Roberto J.
E incrível o app e o suporte não deixou…
E incrível o app e o suporte não deixou a desejar
Reply from CaptionsAug 6, 2026
Muito obrigado pelo seu comentário! Ficamos felizes que a experiência com o app e o suporte tenha sido tão positiva.

Great
Based on 517 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Captions is an AI-powered video creation company that helps creators, businesses, and teams produce professional-quality videos quickly and easily using generative AI. Founded in 2021 and headquartered in New York City, the company builds tools for automated editing, captioning, dubbing, AI avatars, and video generation.The platform is designed to simplify the video production process, enabling users to create social content, marketing campaigns, and multilingual videos without advanced editing skills. Features include automatic captions, eye contact correction, AI voice dubbing, scene editing, and realistic AI-generated avatars.Captions’ mission is to democratize video creation by closing the gap between “idea and video.” The company believes video is becoming the primary medium for communication and aims to make high-quality storytelling accessible to everyone.Backed by investors including Sequoia Capital, Andreessen Horowitz, Kleiner Perkins, and Adobe Ventures, the company has expanded into AI video research and foundational generative video technology under its broader parent brand, Mirage.
Captions (captions.ai) has 517 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
517 approved reviews, newest moderated first
Roberto J.
E incrível o app e o suporte não deixou a desejar
Reply from CaptionsAug 6, 2026
Muito obrigado pelo seu comentário! Ficamos felizes que a experiência com o app e o suporte tenha sido tão positiva.
David
Been using this app for some time now and it really helps a lot. It saves so much time and ensures my videos are accessible. And customer service is great! Sam helped me a ton.
Reply from CaptionsAug 6, 2026
Thank you for the great review! We're so glad the app is saving you time and helping make your videos more accessible.
Eric B.
I can't say enough about their customer service. If I had any issue at all, they responded to my email right away. They held my hand and walked me through all my problems. Best service I've ever experienced.
Reply from CaptionsAug 6, 2026
Thank you so much for sharing this! We're glad our team could support you every step of the way.
David
I've been using Captions for a few months now, and it's become the tool I reach for whenever I need to repurpose long form content. What I appreciate is that it edits with taste rather than just speed Auto-captions with clean font options, pause and filler-word trimming, and background noise removal have all saved me time. That's hours I'm no longer spending in post-production. If you make video regularly and don't want editing to be your whole day, Captions is worth trying.
Reply from CaptionsJul 31, 2026
Thank you so much for the thoughtful review, David! We're thrilled Captions has become part of your regular editing workflow and that it's saving you real time. Happy creating!
Steven H.
Trailed Captions and jumped in and purchased an annual subscription. Through know one's fault, after a day of so I realised it was not the right fit for our B2B strategy. Reached out to Sam [via @help] and was treated with the utmost professionalism and timeliness. Within 3 short emails the Team has approved my full refund and notified me that the subscription has been cancelled. Shame it didn't work out!!
Reply from CaptionsJul 31, 2026
Thank you for sharing your experience, Steven! We're glad we could make the refund process quick and easy for you. Wishing you the best in finding the right fit for your strategy!
Jessica M.
Great for anyone starting out with video content creation
Reply from CaptionsJul 31, 2026
Thank you, Jessica! We're so glad Captions has been a great starting point for your video content journey. Happy creating!
TezmainianDevil
Brilliant customer service and awesome concept. It's not the easiest platform to make adjustments but not wildly complicated, you can tell the AI what you're after and it'll do it where capable. I like it!
Reply from CaptionsJul 31, 2026
Thank you for the kind words! We're delighted our AI is helping you get the adjustments you're after, and we appreciate you taking the time to share your experience.
Lutgardo Parra S.
La aplicacion funciona excelente, es lo mejor hasta el momento para edicion de videos, sencilla, facil, amigable. El servicio de atencion a clientes 10/10. muy recomendable
Reply from CaptionsJul 31, 2026
¡Muchas gracias por tu reseña! Nos alegra mucho saber que Captions te resulta fácil y amigable, y que has tenido una gran experiencia con nuestro equipo. ¡Seguimos aquí para ayudarte!