CaptionsReviews of captions.ai

quick and friendly help, very happy with the service!

Bravissimi. Il Team di supporto è veramente efficiente come pochi nel mondo della tecnologia.

Great app and great customer support

all good , does the work well, CS awesome

Wonderful company! I paid for a year subscription only to realize on the same day that it wasn't going to work for my needs. They were quick to respond and refunded the entire amount. Great service!

I rarely write reviews, but exceptional customer service deserves to be recognized. I reached out to Captions with a question and was genuinely surprised to receive a response from a real person almost immediately. In a world where so many companies rely on automated replies or take days to respond, the speed, professionalism, and friendliness of their support really stood out. Not only did Sam answer my question quickly, but the guidance was clear, helpful, and resolved my issue without any back-and-forth. That kind of customer experience is becoming increasingly rare, and it's something I truly appreciate. If their customer support is any indication of how they value their users, they're doing something right. Thank you, Sam, for making what could have been a frustrating experience incredibly easy.

The app overall works pretty good, only thing it suffers from is loss of memory of fonts. I have to set my custom font from time to time. they don't save it on the dB unfortunately. the customer service is great. always come up with solutions pretty fast.

I had a very positive experience with Captions.ai customer support. I accidentally forgot to cancel my subscription before it renewed, so I contacted their support team and explained the situation. Sam from Mirage responded very quickly, was polite and helpful, and my refund request was processed together with the subscription cancellation. I really appreciate how fast and professional the support was. Overall, this was a smooth and fair customer service experience.