Care.comReviews of care.com

I signed up for care.com because I am between jobs and thought babysitting and housework would be good options for me. I was recommended it by a friend who had seen ads for it. It needed $10 for a background check, which I was completely down for. I spend a large portion of my day making a good profile and applying to jobs. The next day I checked and saw that I had 6 messages but I couldn't view any of them. You have to pay more every month just to view your messages? ABSOLUTE SCAM. I closed my account and cannot remove my card information because the basic plan is a year long thing and you can't remove the card info until it is over. I'm pissed. Don't sign up for it. Not worth your energy.

Tried to cancel many times but they kept charging me. I had to block and change my card to make it stop! The only time when I used the service hired someone who clearly should not be allowed to take care of pets or children, so they for sure dont do any background check for your safety.

Scam site. Stay away. Canceled the service but they still kept charging and refused to refund.

Geen lidmaatschap aangaan! - wij kwamen er achter dat ze automatisch geld afschrijven ook al heb je maar 1 maand een proefabonnement aangeschaft. - de profielen zijn niet actueel en zijn 9 van de 10 keer niet meer beschikbaar - Als je ze benadert, krijg je bericht dat je naar Duitsland moet bellen, Nederlandse medewerkers nemen niet op. OPLICHTERS, GA ER NIET MEE IN ZEE!!

This might as well be listed as a scam company and app. Absolutely ZERO committed responses, I’m convinced they are fake to make the site look productive. I tried to cancel my subscription 3 times each time it “didn’t go through” and I was continuous charged for a service I never got any benefit from. Do yourself a favor and do not download this app you will be charged, they will do anything to have any subscription cancellations “fall through” and any excuse to keep charging you. Not one person who said they were for hire (who reached out to my posts) responded back. This is a joke of an app and who ever invented it is just looking for ways to get money out of people without actually putting in any credible work.

This company I used for about three years. I found regular people who decided they wanted to do childcare for a living. You do have to screen theses people. I had three nannies from them and only one nanny was worth the money. The other two were horrible disrespect crazy people. I work unconventional hours so my needs were different. I only needed care for 1 hour on Friday and 45 minutes on Monday and Tuesday. I paid $250 for less than 4 hours of work and the woman I got was a mental crazy person. I pay way more for the job because I want my children well taken care of. She wanted me to pay her when my kids we’re out of school on break if they miss school summer vacation holiday pay for a part time position that only 250 for less than 4 hours a week. I told her I needed more hours covered and before I get someone else I wanted to offer her the hours. She stated she couldn’t do the hours so I said ok. I explained I need these hours covered and that I’m going to post a new job on care.com for a new nanny. I gave her a two week notice because I’m not paying for two nannies. This chick I’m being nice calls me after I posted the new hours and started going off on me about posting the job. Lol she told me I owe her 6 weeks of pay even if she don’t work. When I finally got a chance to talk I told her I’m not paying you for time you don’t work for me. Your hours are not even real part time hours . You get paid way more than your suppose to and I told you i was posting the job for the new hours. She got mad and decided to contact Care.com on me. I don’t know what she said but they closed my account and gave me one opportunity to explain my side. I would never ever recommend this place to anyone ever. They are so unprofessional to have a worker to be so disrespectful ungrateful and completely crazy. I’m a business owner and if a worker ever had an issue I would hear both sides before I decide to say F the customer because of there disrespectful employee. I will be telling as many people as I can to keep people from going through what I went through. I was left with no nanny for two weeks. I have a job and a family to care for with a very busy and strict schedule so that little brief moment in time disrupted my flow. Do not Do not go with this place. A service you pay for to be treated like nothing. I work to hard for my money. You’d be better of going with a daycare center open for 24 hours. Oh and real quiet the 2nd girl I didn’t like only worked for two weeks because she tried to fight my 15 year old at the time. She was so angry for no reason. I hired her trying to help her out because she was a single mom working 24 hours a week for $160 a week. Figured this would be a great change of pace for her pocketbook and she had plenty of free time to do her. And I always pay my bill. I never ever miss a payment when it comes to the care of my kids. Care.com never ever ever nor did they care at all. Very unprofessional!

This company is not only flooded with complaints similar to mine, but they also have the arrogance to bill people during these hard times for services never asked/authorized for. I have contested these charges to my bank and file a complaint to my Local District Attorney Offices, Consumer Protection Unit, about the matter. This is outrageous. I will leave reviews everywhere. If anyone wants to participate in a YouTube video about their illegal billing practices, I will start a short video soon slurpppe gmail * Update: (The no so caring) care.com replied to my posting and, not so surprisingly, lied. In 2018, I complained about their illegal billing practices and I received an email from one of their customer service employees stating, I quote - "I went ahead and refunded your last charge of $60.00 and your credit card will no longer be billed. Please note that the refund may take up to one week to appear on your bank or credit card statement" Yes, you read it right "your credit card will no longer be billed" I never upgraded my what became a "basic account" at this point. Yet, they started to bill my card again in April 2019! These people are deceptively lying and stealing. My local District Attorney Office, Consumer Protection Unit is on it and I will seek legal advice too on top of making a YouTube video. * STAY AWAY FROM THIS COMPANY. ** New update 05/22/20 My Local District Attorney Office has taken on the matter and is investigating the company. If anyone wants to participate in what could be a class-action suit, email me a slurpppe at gmail

Care.com fraudulently charged us for over a year for a service we never signed up for. We hired one babysitter through their service, which was a ripoff. We were desperate for a sitter at the time and the babysitter was terrible. As a result they went ahead and charged our credit card for over a year until we discovered it and requested a refund. Not only did they refuse a refund, they wouldn't provide any documentation that we had ever signed up for their service or used their service except for the one time. I'm contesting the charges with our credit card company, filing a complaint with the proper authorities and will use small claims court if necessary. They committed fraud and should be held accountable.