William
The process of setting up the service…
The process of setting up the service was very easy.

Great
Based on 362 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
View Plans
Constellation (constellation.com) has 362 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
362 approved reviews, newest moderated first
William
The process of setting up the service was very easy.
FLAVIO F.
The service and support for my move were excellent. The service started quickly, exactly when I needed it.
Nolan
When can I see my bill go down?
Reply from ConstellationJul 2, 2026
Hi Nolan, If you see Constellation listed as your supplier on your utility bill and have questions about your bill, our care team will be happy to look into your rate and plan. If Constellation is not yet listed as your supplier on your utility bill, you can track your enrollment at: https://www.constellation.com/solutions/for-your-home/residential-signup/enrollment-tracker.html. We've sent you an email requesting additional information. If you could please respond, our team will review it and reach out to you. Thank you.
Jose F.
i signed up via their website. first i qualify for not needing to make a deposit for being over 65, but the sign up process does not eliminate the process of making the deposit if you wish to complete the sign up process. so i made the deposit figure i can make the request to get my refund. do you think it has been that easy? NO! i called and first i have to wait till my term begins then they will process the refund. do i just get the credit back to my credit card i used to make the deposit? NO! i have to wait a couple of days to receive an email so "i can decide" how i want my refund. i didn't get my email so i called and then i got my email. the email says i have to create an account to the refund portal (not an account to my electricity account but another system - the refund portal) fantastic!! i am having fun. i click the link to create my account in the refund portal, and my antivirus software goes haywire that the refund portal website doesn't have the proper certificates and i should not proceed to website, so i back out. email says if i don't make a choice within some timeframe i will eventually get a check in the mail. did i say i was having fun??!! WHY CAN'T I JUST GET MY REFUND ISSUED BACK TO MY CREDIT CARD? CONSTELLATION HAD NO PROBLEM FORCING ME AND TAKING MY DEPOSIT WHEN BY THIER POLICY I QUALFIED TO NOT EVEN NEEDING TO MAKE A DEPOSIT!!!!!!! NO, EASY TO TAKE MY DEPOSIT BUT I HAVE TO JUMP TO 17 HURDLES TO GET MY REFUND BACK!!
Reply from ConstellationJul 2, 2026
Hi Jose, We are very sorry to hear about the issue you've experienced and the number of attempts you've made to get your deposit refunded. We have sent you an email for additional information. Once you provide that, we can escalate it to our customer care managers and have someone reach out to you to try and quickly remedy this for you. We appreciate your feedback and again, apologize for your experience. Thank you.
Brenda
It was easy, quick and reliable to contact and contractor!
Judy
Constellation lowered my electric bill!
Tom
Price , price , price
Thomas M.
So easy to switch providers!! Every penny counts these days.