vincent
Great experience
Great experience

Great
Based on 362 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
View Plans
Constellation (constellation.com) has 362 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
362 approved reviews, newest moderated first
vincent
Great experience
Gerardo
I signed up for service on Jun 3rd. I believe the switch was made on Jun 6th. I received notice from ERCOT that my service provider had changed to Constellation, but I have not received welcome package or any instructions for setting up my online account.
Reply from ConstellationJun 19, 2026
Hi Gerardo, We're very sorry that you did not receive a welcome package from us. You should have received that once your service started. We have sent you an email requesting additional information so that our customer care team can look into this further. If you could please respond to that email, our team will follow up with you. We appreciate your feedback. Thank you.
Gerald
smooth experience
Mina P.
I don’t know why I’m not able to get good rates, whenever I apply they ask some more information but ecxetly what they want??
Yee Leng T.
It was all very comprehensive and easy to sign up for the service online. The price was also very reasonable and seamless transition.
Club M.
I have not seen much benefits from program to date but haven't been with program that long.
Reply from ConstellationJun 19, 2026
Hello, We hope that in the coming days and months that you will see the benefits of being a Constellation customer. If you haven't already, you can sign up to be a part of our Rewards program at: constellationrewards.com. You can start earning points to use toward gift cards at select retailers, restaurants and more! If you need help with anything, please let us know. We're here to help you. Thank you for choosing Constellation!
Sharon
I returned to Constellation because you have the best prices and service. I am grateful for all the checking in emails. Thank you Constellation.
Roydel
It’s great, and the gas it cheap..