Great
Based on 362 reviews
Constellation4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
View Plans
Constellation (constellation.com) has 362 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
362 approved reviews, newest moderated first
Shammi C.
Bad customer service
Reply from ConstellationDec 16, 2025
Hi Shammi, We are very sorry to hear about your customer care experience. We have emailed you for more information about your interaction with our Care team so that we can share it with our Care managers. We appreciate your feedback and hope in the future we can provide the level of service that deserves five stars. Thank you.
Amir
It was good experience
tellreal
It takes a bit of work to figure rates but I think you folks can save me some money going forward.
Reply from ConstellationDec 10, 2025
Hi Greg, We appreciate your feedback about our rates. We do our best to make our sign-up process an effortless experience and will continue to make improvements based on feedback like yours. We do offer a calculator at the top of the plan selection page where you can put in your kWh usage and it will calculate the cost of each rate in the plan's box under the kWh rate. We are looking at other ways to help prospective customers understand each plan and the rates. Thank you for your review, and if you ever need help with anything, please feel free to reach out to us through our Facebook page at: https://www.facebook.com/ConstellationEnergy/. Additional contact options can be found at: https://www.constellation.com/about-us/contact-us.html. Thank you.
Gregory
Coming from out of state, everything was straight forward and explained in site. No jumping around to navigate. Put in order and everything was accomplished in no time at all. When we moved in power was on.
Joseph O.
The service and rate were very satisfied
Brandi S.
Great service.
Marisa S.
Easy experience to get gas connected
Ellen A.
Nice people to deal with they contact other carriers to cancel your previous company. Good price on fixed rate for 2 years.
