ConstellationReviews of constellation.com

Reply from ConstellationSep 8, 2026

Hi Jennifer and Victor, We're sorry to hear you have not received an email from us. You should have received a confirmation once you completed your enrollment and then a welcome package once your service starts with us. You can check the status of your enrollment at this link: https://www.constellation.com/solutions/for-your-home/residential-signup/enrollment-tracker.html. We have also sent you an email requesting information. If you would like to respond to that, we can have our customer care team look into your enrollment status. Thank you.

Reply from ConstellationSep 8, 2026

Hi Denise, We apologize that you have not received your welcome packet from us. You should have received this when your service started. We sent you an email requesting additional information. If you could please respond to that, we can have our customer care team look into this for you. Thank you.

Reply from ConstellationAug 26, 2026

Hi Malavan, We appreciate you sharing your feedback about the Budget Billing program. We understand your frustration and would appreciate more information. If you could please visit our Facebook page at: https://www.facebook.com/ConstellationEnergy and send us a private message with your address and phone number, we can escalate this to our customer care managers to look into further. Thank you.

Reply from ConstellationAug 26, 2026

Hi Royce, We are very sorry to hear about your experience, especially after you called to verify your address. We have sent you an email requesting additional information. If you could please respond to that, we can have our customer care managers look into this further. Thank you.