Excellent
Based on 575 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Visit your local Cottman Transmission and Total Auto Care Center in Louisville for all your Transmission Repair and Auto Repair needs. For quality service and a great experience, the Cottman Man is Still the Man for everything Auto Repair related. Call today to learn more about our TransCheck 21 Plus Inspection, and please check out our Auto Repair and Transmission Repair coupons to use with your next service. Ask your neighborhood Cottman Man any questions regarding your vehicle and schedule your next appointment today.
Cottman of Louisville (cottmanoflouisville.com) has 575 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
575 approved reviews, newest moderated first
Diane
The service is efficient and timely. I will recommend to my friends and family.
Reply from Cottman of LouisvilleJun 23, 2016
The efficient and timely service you mention, is the kind of thing our customers expect when they come to us, and we are happy we delivered nothing short of this during your visit. Thank you, Diane! Gratefully, Cottman of Louisville
Rebecca
Wouldn't trust any other mechanic in Louisville
Reply from Cottman of LouisvilleJun 23, 2016
We wouldn't want you to, Rebecca, and that's why we are happy to see we've earned your loyalty! Thank you so much for choosing our Cottman. Gratefully, Cottman of Louisville
Daniel
All the guys treated me well, my car feels great and explained all the details of the job done.
Reply from Cottman of LouisvilleJun 23, 2016
Treating you and your vehicle well is what we are all about! Thanks for letting the world know your car is running like new again, Daniel. Gratefully, Cottman of Louisville
Bret
End result of services very good. Completion was a day 1/2 later than promised & few $'s more than expected. Will try again like the mechanic & owner.
Reply from Cottman of LouisvilleJun 23, 2016
Hi Bret, while we are happy to see you like us and will come back, we do want to apologize for not quite hitting the five-star mark. Thank you for understanding, and we look forward to offering nothing short of perfect next time. Gratefully, Cottman of Louisville
Louisville D.
I hope I don't have to, but I'd go back to Cottman of Louisville without hesitation if the need arises. Great service, fast, considerate and friendly.
Reply from Cottman of LouisvilleJun 23, 2016
While we never want you to have trouble with your vehicle, we will be thrilled to assist you again if the need arises. Thanks for commenting on the efficient, fast, considerate, and friendly service you found here. Gratefully, Cottman of Louisville
Customer
drove an hour and a half to get there, the Cottman team not only replace my transmission but gave me an overall assessment of my auto. auto mechanics there are young they were taught by an old-timer. not many will take on a 1966. the 10-day follow-up will ensure many more miles of trouble free Monitoring they made me feel at home and confident in their work their work ethic and their honesty
T. M. W.
Got a remanufactured transmission for SUV, but still having some issues. Tranny still slips, then runs fine for a few days, then it does it again. Oddly, at times, when they're not open-like Mother's Day it struggled between gears for about 5 miles until I got home. Ran fine until Thursday, had to pull over and stop; went through the gears and drove fine, but once again after store hours. Might have to take it back and let them go through finding the problem, maybe leaving it for a day or 2. The managers were very nice, polite and professional, but I paid too much to be having these issues. STARS are between 3 and 4, will get a 5 if they can correct the problem.
Mark
When the family car broke down, the tow truck driver recommended taking the car to Cottman's for service. He said they did good work, they didn't try to tack on unnecessary repairs, and they would work quickly. He was absolutely right on all counts.
Reply from Cottman of LouisvilleApr 14, 2016
We're so happy we could prove your tow truck driver right, Mark! Thank you for taking the time to point out the great work of our team. Gratefully, Cottman of Louisville
