Excellent
Based on 1,114 reviews
cpap.com4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
cpap.com (cpap.com) has 1,114 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
1,114 approved reviews, newest moderated first
Sandie M.
When I called today I got Kelsey. I explained my dilemma to her and she said she could resolve it and process my order. And she did!
Reply from cpap.comDec 29, 2020
Hi Sandie, Thank you for letting us know that Kelsey, managed to resolve your concerns! We hope to hear from you again soon!
Shailesh S.
The customer service representative was extremely helpful, very patient in hearing out and resolving all the queries that I had. I am extremely satisfied the way she handled my case.
Reply from cpap.comDec 29, 2020
That's wonderful! We are glad to hear that you received the level of service you deserve. Please let us know if there's anything else we can assist you with.
Deborah
Agnes was great. She walked me through changing my setting on my machine. She was very patient. Agnes was just wonderful in helping me.
Reply from cpap.comDec 29, 2020
That's awesome! Thanks for letting us know that Agnes, provided you with the assistance you needed. We hope to hear from you again soon!
Ken L.
I have been ordering from CPAP.com for many years. Never had a problem. They are quick to answer questions.
Reply from cpap.comDec 29, 2020
Hi Ken, Thanks for sharing your experience with us! Please let us know if there is anything else we can assist you with.
Jeff
Great customer service from Agnes L.
Reply from cpap.comDec 11, 2020
That's great! Thank you for sharing your experience with us and we hope to hear from you again soon.
Fred D.
Agnes was very helpful, professional, knowledgeable, very personable, and took care of all my issues. Great lady.
Reply from cpap.comDec 9, 2020
Excellent! Thanks for sharing your experience with us. We hope to hear from you again soon!
E A.
I've been a long time customer with CPAP.com and placed another order today. I had several questions before actually placing the order, so I was able to speak with Heath, who talked me through the options and provided valuable information that allowed me to make an informed decision. I appreciate the professional manner in which the conversation was conducted.
Reply from cpap.comDec 9, 2020
Hello, Thank you for letting us know about the professional service provided by Heath! Please let us know if there's anything else we can assist you with.
R N.
Great experience. Agnes was very kind, helpful, and knowledgeable. Great prices. Great Service. THANK YOU!
Reply from cpap.comDec 3, 2020
That's wonderful! Thanks for sharing your shopping experience with us and we'll be sure to share your kind words with Agnes! We hope to hear from you again soon.
