cpap.comReviews of cpap.com

Today I ordered a new CPAP mask on cpap.com though unfortunately got my model names confused when I placed the order-- I wanted an AirTouch mask but mistakenly ordered the AirFit mask version instead. I immediately called cpap.com and spoke with Brandy T, who got things remedied for me right away. She was a pleasure to speak to and quickly fixed my mistake. Great customer service, thank you!

Kelsey was obviously very concerned with customer satisfaction and was able to propose a solution that solved my issue and made me a happy customer! I have been buying all my CPAP supplies from CPAP.com and after this latest interaction, I am certain that will continue. I had an usual situation where a new CPAP hose was defective "out of the box" The trouble is, the hose was purchased almost a year ago. I used to travel for business often. Consequently I have a home set and travel set of hoses and headgear. With COVID shutting down travel, the hose which would normally be put to use around March remained unopened until two days ago. So even though it was technically out of warranty, Kelsey offered to send a replacement hose as a one-time courtesy. Great customer service! Kelsey is a credit to your organization.

My order needed a doctor's prescription. I spoke with Brandy and it was a delightful experience. I had placed my order under a guest account, she found a valid prescription and sent my order with expedited shipping. Give that lady a raise - she's worth it and a valuable asset to your company!

Awesome experience. Agnes was very helpful, caring and knowledgeable. It was a pleasure talking with her. I’d recommend this site to ANYONE needing CPAP supplies

I ordered the wrong filters for my device. Heath, the CSR helped me to order the correct filter and got them started on their way in one visit. Thank you.

Great service

I ordered a few items and received a couple of e-mails about problems on my order. I called the number and Brandy took care of everything. she was very polite and helpful

Great customer service,Brandy was friendly efficient and gve me a great discount..My mask broke so i need one right away. thanks!