STEPHEN A.
Brandi was a pleasure to order from
Brandi was a pleasure to order from. Great job
Reply from cpap.comOct 7, 2020
Awesome! Please let us know if there's anything else we can assist you with.

Excellent
Based on 1,114 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
cpap.com (cpap.com) has 1,114 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
1,114 approved reviews, newest moderated first
STEPHEN A.
Brandi was a pleasure to order from. Great job
Reply from cpap.comOct 7, 2020
Awesome! Please let us know if there's anything else we can assist you with.
Jerry G.
Exemplary customer service. Brandy patiently helped me understand the practical tradeoffs of various machines and accessories. Viviana also helped with understanding options and helped me dealing with my difficult health-care provider. Just the kind of caring help you need when you're overwhelmed and badly sleep deprived!
Reply from cpap.comOct 7, 2020
Hi Jerry, That's great! Thanks for sharing your experience with us and we'll be sure to share your kind words with Brandy. We hope to hear from you again soon!
Stefania W.
Brandy was very helpful on the telephone today when placing my order. She was polite, helpful and courteous and I appreciated that very much. Thank you :)
Reply from cpap.comOct 6, 2020
Hi Stefania, You're welcome! Thank you for sharing your experience with us and we'll be sure to share your kind words with Brandy. Please let us know if there's anything else we can assist you with.
Gregg Z.
Brandy T did a great job assisting me in placing my order.
Reply from cpap.comOct 6, 2020
That's wonderful! Thanks for sharing your experience with us and we hope to hear from you again soon.
Ken
Brandy (cpap.com) was a true magician !! Just a fabulous experience. She's a wonderful listener, and could completely appreciate my issues, and then resolve them LIKE A BOSS !! THANKS !!!
Reply from cpap.comOct 1, 2020
Hey Ken, that's wonderful! We'll be sure to share your funny, kind words with Brandy! We hope to hear from you again soon.
Bob W.
Haily provided top-notch customer service. She was very helpful and processed my return quickly. A refund was issued within 30 minutes. Hard to beat that!
Reply from cpap.comAug 28, 2020
Hey Bob, Thank you for sharing the experience you had with Haily! Please let us know if there's anything else we can assist you with.
C R.
The face frame was broke and I searched many places for a replacement ! Even the doctor tried to help find the part. Then I received an email from Cpap.com and the search was over !! The wonderful associate (Kyria C ) went above and beyond to help me with my needs. She listened to my description of item I needed and figured it out fast !!! Just one conversation with her and I had the items I needed order placed- with shipping in a few days !!! ThNk you for helping me and keeping my family healthy!!
Reply from cpap.comAug 10, 2020
Hello, We are certain Kyria, would say you're most welcome! Thanks for sharing your experience with us and we hope to hear from you again soon.
Anne I.
Carol M took my order and was fabulous! Easy to understand, took her time, and actually stopped me from making a big mistake on the machine I was buying. Thank you! Cpap.com always has great customer service, which is why I have been using them for years.
Reply from cpap.comJul 28, 2020
Hi Anne, that is wonderful! Thank you for taking time out to share your experience with us. We hope to hear from you again soon.